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Can't open any Plugin in any file


Muneeba

I have been using Figma for over a year but never ran into this problem. All of a sudden my plugins stopped working and I can’t use any plugin. It shows me that I can’t open this plugin in this file but even when I create a new file I can’t open any plugin. Please help.

Best answer by dvaliao

Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

The issue has been resolved! Saved plugins should be running as expected from menus and quick-actions again. Please let us know if you run into any further issues.

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15 replies

tank666
  • 4861 replies
  • February 28, 2022

Do you have a Figma Organization plan? You are most likely trying to run a plugin that has not been approved by your organization.

Figma Help Center

Muneeba
  • Author
  • 2 replies
  • February 28, 2022

No, I have an education plan. And I could use plugins like yesterday and now they just don’t open for some unknown reason.


tank666
  • 4861 replies
  • February 28, 2022

Have you tried any of these?

  • Restart the app/browser;
  • Restart a computer;
  • Clear app/browser cache;
  • Re-login to account.

If none of this helped, please submit a bug report to the support.


Ryan_Reid

Has there been any sort of resolution to this? I came across this same issue this past weekend. Currently Using Organizational plan.

Thanks.


Muneeba
  • Author
  • 2 replies
  • June 8, 2022

Actually the issue got resolved itself after some time like (few hours).
You can try closing and opening the Figma again or restarting your Mac/pc.


Josh_Kirkland

I am experiencing this now. I’m getting error message stating "Unknown plugin api version “undefined” Open Console (button). Is anyone else experiencing this today? All my plugins worked fine yesterday. I have restarted the app, as well as rebooted my Macbook. No luck.


Jacob_Tuller

Yes dealing with the same thing… All of sudden every plugin stopped working displaying same error message.


Grant_Ertl

This just started happening to me. Zeplin works, but not much else.


dvaliao
Figmate
  • Community Support
  • 4619 replies
  • December 7, 2022

Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

We have a service disruption right now: Figma Status - Saved plugin disruption

Our team is proactively working on a fix!


dvaliao
Figmate
  • Community Support
  • 4619 replies
  • Answer
  • December 7, 2022

Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

The issue has been resolved! Saved plugins should be running as expected from menus and quick-actions again. Please let us know if you run into any further issues.


Hi , I also have the same problem


I renamed file from Untitled to another name. It solved the problem.


please my own is saying an error occurred while loading the plugin environment.


DesignWithChris

Have you been able to resolve it? What did you do?
I happen to have similar issues as well!
@Favour_Ogechi


alok.asthana

Same issue is still there
how to fix it ?


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