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Question

Bugs, Bugs, Bugs: Lots of Prototype Bugs!


john-mainboard

The prototyping part is becoming very buggy. I’ve had 5 incidents now where the prototype had text in the middle or lines that simply are not on the design at all. The only remedy is re-create the actual artboard and copy/move all the content over and having to create all the prototype wires.

Currently I have a Favorites frame that shows a line under the tab and on the design it’s in white and that is even a named colour (primary colour). The prototype however still shows the line colour from before I made a lot of changes to the doc.

Closing and re-opening the prototype only fixes the issue in some cases.

DESIGN (showing white line)

PROTOTYPE (still showing old blue line)

This topic has been closed for replies.

3 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • August 19, 2023

Hi @john-mainboard can you try clearing you cache as see if that helps with anything. If this does not help can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include the links to your file, and share it with support-share@figma.com so they can take a closer look


john-mainboard
  • Author
  • Active Member
  • 35 replies
  • August 21, 2023

Several prototypes are doing this now. I’ve already logged a support request, with no reply yet.


Celine_
Figmate
  • Community Support
  • 3634 replies
  • September 8, 2023

Hi @john-mainboard ,
Thanks for flagging this. I’ve checked on our backend, and the support team is investigating the issue (please check your inbox). Thanks for your patience in the meantime!


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