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All of my files in my account disappeared!


Someone please help me! I recently was kicked out of my account (password was reset without my permission), and when I regained access to my account, ALL of my design files were gone. I have lost months of work! Someone please help me!!!

Best answer by Celine_D

Hi @Jonathan_King ,
We understand your frustration! The forums are primarily run by the community. Please reach out to the support team directly via this form for help:
https://help.figma.com/hc/en-us/requests/new

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I need help from Figma support now!


Celine_D
Figmate
  • Community Support
  • May 5, 2023

Hi @Jonathan_King ,
We understand your frustration! The forums are primarily run by the community. Please reach out to the support team directly via this form for help:
https://help.figma.com/hc/en-us/requests/new


  • June 3, 2023

This topic was automatically closed after 30 days. New replies are no longer allowed.


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