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The way FigJam seats are added to billing whenever a team member just opens a FigJam file is so annoying and real spoiler to the overall experience of being on a paid plan. When that happens I literally have to cancel my subscription to get the seat(s) out of the next invoice projection? I’m certainly not alone with this sentiment, e.g. see Unclear figma billing practices.


Please make it easy and obvious how to limit FigJam seats or disable the overall availability of FigJam.


Edit: Just found that there’s an extra seat setting for FigJam and you have to set it to viewer-restricted as well:


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So that works! Still believe there should be a more obvious ways that doesn’t leave the impression that Figma wants to palm these seats off to you if you don’t take extra care.

Hey @Nolo, thank you for your feedback! I do understand your frustration, I’ll share your feedback internally.


Feel free to read through this article in our Help Center on how to manage team permissions: https://help.figma.com/hc/en-us/articles/360039485514-Manage-team-permissions#h_01HHJAPHFPGY3NK261D03PXB1C.


If you want to collaborate with someone in FigJam files, that doesn’t need to edit design files. You can select the seat type as Viewer-restricted to restrict their access to FigJam files to view-only. This removes them from the team’s billing, and only team admins can upgrade them to a full seat.


Please let me know if you have any further questions.


Thanks,

Gayani

I followed this is not clear - with all the updates someone needs to correct/update this both UX and UI issue. 144/year + these phantom Figma jam seats at $25 / mo month -for months now - NO INDICATION THIS WAS A COST ZERO. Until you get your bill really? This in a UX design tool? Please help me stop jigma jam billing or control it im looking for an hour following your instructions

Thank you very-very much!!!

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