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JustinKalaskey
April 27, 2021

Comments Visible to Anonymous Prototype Users

  • April 27, 2021
  • 5 replies
  • 3829 views

In order to help guide a client or stakeholder through a design when my team isn’t available, we use comments to explain our decisions. We recently noticed that anonymous viewers of prototypes can no longer view comments without having an account. In our use case, users won’t need to respond to comments as they’re used as a guide, which makes signing up only to read them very inconvenient and a big friction point.

It would be great if there were a way that those anonymous users can be allowed read access to the comments in the file. If they wish to leave a comment, then they could either sign up/login to an account, or use something like the solutions offered in Easier access for commenters.

Without this, we will be forced to find a new solution to guide users through our decision-making process without needing them to watch/skip around a long screen recording or us having to remake all pages and comments in a PDF or Invision.

5 replies

Jan_Werkhoven
October 9, 2021

+1 to allow anonymous visitors to read comments. I present my work to many non-designers who will never install, nor create an account on Figma… This forces me to make duplicates of my designs, one with and one without post-its so that in flow they appear after one click. Not ideal…

rpalomar
May 23, 2024

+1 to this, but also to allow anonymous visitors to left comments. Not every client needs or wants to create Figma account.

Sanjeedha_Raja
November 15, 2024

Definitely need an option for anonymous commenting as my team members who dont use Figma dont have to create an account

Design IO
New Member
September 17, 2025

Please please fix this! 

 

We are trying to use FigJam to get feedback from a client with many stakeholders and the fact that comments remain hidden despite “Open Session” and Edit access being provided to anyone with a link is a huge problem for us and completely disincentivizes us from using FigJam for the thing it is most useful for.

 

Our 20+ client stakeholders are not going to make Figma accounts to view/add comments. 

 

“Open Session” asks you to provide a name when opening the board.  Viewing comments in Open Session, should be provided. Replying/adding comments using the Open Session name should be possible too.

 

Cynically I think this is a way for Figma to drive growth - but this is absolutely a bare minimum need for a professional tool that is designed around collaboration. 

 

 

We’ll need to stop using Figma with our clients if this isn’t fixed. 

 

Jan Václav
New Member
June 26, 2026

Well, I absolutely hate the fact that users cant see comments, without signing up. But I absolutely love the fact, I can use Figma Make, to build an app, where users can see the exact same comments, without any friction :D

Just create a simple canvas app and extract the real comments from the file using URL + access token.
Its fun, try it for yourself.