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Question

Change Monthly Subscription Renewal Date

  • January 13, 2025
  • 2 replies
  • 58 views

Jordan Wegwerth

This is probably more of a fringe scenario, but it would be nice to be able to change the day on which a recurring Figma subscription is processed.

Our Accounts Payable team requires all expenses up to the 20th of each month be included with monthly credit card reconciliation, due for submission on the 26th. Our Figma subscription is processed on the 20th, but it often doesn't post to our expense management system until the 25th or 26th. If we could change this to process earlier in the month, we'd have more flexibility over submitting our report each month—without needing to hover over our expense management system on the 25th and 26th to see if the charge posted. 

According to the Support team, we purchased an annual subscription on the 20th of the month. From the date the plan is purchased, any seats used outside of what the annual plan covers are charged on the 20th of each month.

I recognize this isn’t a Figma problem, but being able to change this billing date would help us manage this expense immensely. If not through the customer UI, at least via the Figma backend. I’d even be willing to take the hit for the one month where we’d technically be paying more for the services we receive.

2 replies

Celine_D
Figmate
  • Community Support
  • 3418 replies
  • January 14, 2025

Hey Jordan, thanks for sharing your feedback in the Figma Forum! I completely understand how being able to change the billing date would be useful.

We will pass it along to our team for consideration.


(Just to confirm here for the community, it’s not possible at the moment due to system limitations. Since this is a subscription service, the billing automatically renews from the date of purchase.)


Jordan Wegwerth

Thanks for the response and confirmation, ​@Celine_Figma. The Support team relayed the same message. I just wanted to post something here as a suggestion for future consideration.


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