Verification Exceeded Limit for Student Plan

Hello!

I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.

Then it started showing Verification limit exceeded.

So I contacted sheerID via mail, they responded with:

I mail them again and again still got no solution.. 

Please provide the solution for this issue otherwise I won't be able to re verify student plan.

I have also attached the image for better clarification.

Hello ​@ANURAG KUMAR — thanks for sharing the screenshot, and I'm sorry you ran into those network issues. I checked in with our Figma for Education team, and there's an update that should help.

If you're still seeing the "Verification Limit Exceeded" error, please reach back out directly to the SheerID team. As of today, they now have the ability to reset verification attempts, so they'll be able to get you moving forward again.

Just a quick note that Figma doesn't manually review eligibility or documents — SheerID manages the full verification process.

Hi ​@김민경 and @함윤정 
Just a quick note—I noticed you had originally created a new post, but I moved it here since it aligns with the conversation in this thread. Please see Tom’s responses.

Thank you!

Hi, I encountered the same issue and have already contacted SheerID Support, but the problem has not yet been resolved. Could you please help me reset my verification attempts? I really need access in order to finish my project, which is due this weekend.

Hi, i received a response from sheerID support three days after my initial email, requesting my email address. I replied promptly, but it has now been over a day without any further update. Since i only have three days left for verification, i am concerned about the delay as i also need to complete my current project within this time. Could you please advise how long the process may take or if there’s a way to expedite it?

Hey ​@Mazharul_Islam_Rakib - as of Wednesday, September 24, 2025

Figma has extended a grace period for students in the process of reverifying their education status. You will not lose access to your account or files on September 29. To ensure ongoing access, please complete your reverification promptly.

It sounds like you’ve already done what you need to do, but SheerID will need to help you finish the process. Thanks for your patience!

Hello. I’ve also gone through the same error over 9 times, and I have already reached out to the SheerID support teams numerous times. I think they have reset my account from limited verification, but the problem is that I’ve tried additional verification process and still I’m stuck with the same error.

I e-mailed the SheerID support team again, waiting for the reply.

I think this error won’t be solve by resetting the verification limit.

Please check my account and solve this problem.

Hello. I’m a student and with free figma edu plan from my univerisity. I tried 3 times and it appears “verification exceeded limit”. And I have contacted SheerID day before yesterday to help but they replied that they were unable to process my verification request as the screenshot….plssss help 

I’m an educator that has been teaching this class using Figma for 3 years and I’ve been shut down by SHEERID with the same useless ‘customer service’. This is just wrong. I lose access to my education account in 2 days unless they can fix it!!

Hello. I'm a student and I also have a free Figma Edu plan from my university. I tried to verify it, and it says "Verification limit exceeded." I contacted SheerID, but I need to resolve this as soon as possible because I have a project to complete. Please help!