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Tascha
Tascha
Active Member
Apr 8, 2024 8:17 PM UTC
Solved

Show/hide UI shortcut suddenly stopped working

Am I the only one or did the shortcut to toggle the UI stop working all of a sudden a few days ago? 🤔

I’m on a german keyboard on windows (so the shortcut should be an has been ^ until recently), I also tried clearing the Figma cache but no budge.
(I also saw a forum post abt the same topic on norwegian keyboard so maybe there’s some connection to that?)

    This topic has been closed for replies.
    ksn
    ksnSolution
    Community Support
    Apr 11, 2024 3:16 PM UTC

    Hey all! Got an update from engineering: can you all restart the app on your computers and see if the shortcuts are working as expected now? There were some adjustments and fixes pushed out. Let me know if it still seems broken.

    View in thread

    10 replies

    Lukas-S
    Lukas-S
    Apr 9, 2024 2:24 PM UTC

    same here, also german so → push

      ksn
      Figmate
      ksn
      Community Support
      Apr 10, 2024 5:58 PM UTC

      Hey both - I think this is related to an existing bug that our engineering team is already looking at. I don’t have an immediate solution, but I’ll update this thread when I get an update.

        Tascha
        TaschaAuthor
        Active Member
        Apr 10, 2024 6:19 PM UTC

        Thank you @ksn , looking forward to an update on this! 😊

        ksn
        Figmate
        ksnSolution
        Community Support
        Apr 11, 2024 3:16 PM UTC

        Hey all! Got an update from engineering: can you all restart the app on your computers and see if the shortcuts are working as expected now? There were some adjustments and fixes pushed out. Let me know if it still seems broken.

          Tascha
          TaschaAuthor
          Active Member
          Apr 11, 2024 6:36 PM UTC

          Thanks @ksn, I just tried it and for me it is working again! 👍
          Thank you so much and best regards to your enigeering team 😊

            MorisuSanDes
            MorisuSanDes
            Jun 29, 2024 9:28 AM UTC

            Expand / Minimize UI on german keyboard not working with the new Figma Beta layout

              y_toku
              Figmate
              y_toku
              Community Support
              Jul 1, 2024 6:36 AM UTC

              Hi there,

              Thanks for reaching out. I’m checking with our internal team. I will get back to you if I have anything I can share with you.

              Thanks for your patience.
              Toku

                Wilfried_Bock
                Jul 1, 2024 12:39 PM UTC

                Just updated to 124.1.16, The only Show/Hide UI hotkey which works for me is CMD-. (command and period)

                Doesn’t matter which keyboard layout I select and/or if I re-open the app. System layout is ABC on MacOS.

                  Celine_
                  Figmate
                  Celine_
                  Community Support
                  Jul 30, 2024 3:20 PM UTC

                  Hi everyone,
                  After checking internally, refreshing the tabs seem to resolve it. If you are still running into issues, please reach out directly to our support team: here
                  They can investigate it further. Please use your Figma email account, your desktop specs, and if this is happening on browser, desktop app or both! Thank you

                  Squinty
                  Squinty
                  New Member
                  Jan 30, 2025 10:50 PM UTC

                  ​@Wilfried_Bock this worked for me, thanks! It used to be shift + \ last time I used show/hide and now my Figma shows to use a key that doesn’t exist on my keyboard… 😪 

                  Glad you posted command + . 

                  🙏 
                   

                   

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