Purchasing a Config 2026 ticket after it sells out

Hi ​@djv - thank you so much for this follow-up and update! Your and your team’s attentiveness has already made my stress levels drop significantly. Most conferences (unfortunately) don’t offer this kind of customer service or support, so just knowing you all are so on top of things is greatly appreciated! 

Oh, I love that quote, ​@Thea Pajunen, Speaks to the passionate creative people we are!

I’m also going to submit through the website. Flights, hotel, and laid out considerable personal cash so I could be there for pride. (No small amount, SF + Pride week is premium!).

It gave me such a sense of value that my company was willing to invest in me by sending me to Config and so many plans to “bring back” to the team what I learn in concrete ways! We’re exploring a variety of tools, but the collaborative nature of Figma, and its investment in AI tools to support our creative process has been so transformative, and only more to come!

Lesson learned on booking other commitments before the company finished its approval process…! ;)

I really appreciate your response. ​@djv ​@Celine_ 

To be honest, this has been a bit heartbreaking for me because this was going to be my first Config. I already have my flights and hotel booked, and the only thing left was waiting for my company’s ticket purchase approval, which unfortunately only came through yesterday right when I discovered that tickets were sold out.

I truly hope everyone in this situation is able to get a ticket.

Thank you so much again for the support!

I put in a request, 1920166, ​@djv Thank you SO much for your guidance! In case it helps, is my note (it ran a little long… back to Thea’s quote about obsession!
 

I’ll be honest, I was shocked when my company gave me and my colleague (name withheld here) the approval to go to Config 2026—I’m flying in from Boston! Unheard of.

But I understand why. We are our company’s chief evangelists for all things Figma, and our job at Config is to bring back concrete ideas we can implement inside our own organization. 

Like everyone else, we’re actively trying to figure out what AI-assisted product development workflows are going to look like going forward across our teams. Not just for design, but how do we further embed Figma cross-functionally with designers/product teams/and dev tools (which are amazing now) powering our processes. We need Figma more than ever!!!

It feels a bit like a once in a decade opportunity for my team, so I am grateful to have the space to plead our case, and really really really hope my colleague and I can get in.

Best of luck through these next VERY BUSY weeks, and thank you for considering my request!!

Hi,

A friend who is speaking at Config shared a promo code for Config with me, and their company indicated it should be valid through May 22. However, when I try to complete registration, I tickets appear to be sold out publicly, so I'm unable to redeem my code,

Is there a way to complete registration using a promo code even when general tickets are no longer available? Any help would be appreciated!

I submitted a support ticket but have not heard back. ID is #1915944
 

Thank you!

​​​​@djv 

Hi Figma team / ​@djv, 

I’m a colleague of the OP (April Mirvis),  I’m trying to transfer my ticket to her but the chat support is saying that transfers are not possible anymore even though it clearly states that they are on the Config FAQ. Would love an assist on this. 

Thanks 

Hi everyone, Celine here again 🙂

Thank you all so much for your kind words and patience throughout this. It means a lot to both @djv and myself. We completely understand how stressful and important these situations are, especially with travel, approvals, promo codes, and ticket transfers involved around Config!

​@Lawrence_Aubree_CTL , ​@Erin_Mohr :  I was able to see your support ticket and have escalated it internally for additional visibility with the Events team. They will reply soon, thanks for your patience!

​@Zo Barazzuol : I can also confirm that the Events team has already replied to your colleague April Mirvis directly and shared the next steps there. Please ask her to check her inbox when she has a moment.

Thanks again everyone for your patience while the Events team works through the requests! 🙏🏻

Hello ​@Celine_ and friends,

I’m also in a bit of a pickle. My budget just got approved to buy a ticket but I’m a little late it seems. I already have travel and accommodations booked and I was really looking forward to attending in person. My support ticket is 1921760.

Thank you in advance for the help! 

Hello ​@Celine_,

I too am in the same situation as many here are. I am apart of a team of 4. We had booked flights and hotels in the days leading up to Config. We just found out the tickets were sold out and are devastated. I too have opened a case, #1921985. I was hoping there is a way to purchase 4 tickets, or even 3. I wouldn’t mind being unable to go as long as my team went. 

Thank you so much.

I am sadly in the same boat as everyone else 😭 (flights, airbnb, and lots of excitement) ​@Gayani_S ​@djv ​@Celine_  Could you please help 🙏 My ticket # is 1922297