Purchasing a Config 2026 ticket after it sells out

Hi ​@djv! 

I’m coming all the way from Vancouver, Canada, and have already gone through the company approvals and visa checks. Unfortunately, the event is now sold out, which is incredibly frustrating after all the preparation involved.

I’d really appreciate any support in securing 1 in-person ticket. It would mean a lot if there’s any way you could help.

My case is 1910550

Thank you and have a wonderful day.

Hi ​@djv , my team was also late in getting approvals. I’ve submitted a ticket as recommended above. Could you assist in escalating to the Config team please? Appreciate your help! My ticket number is 1912673.

Hi ​@djv  , I'm in the same situation as ​@Bhavyata Shah  — a colleague who's speaking at Config gave me a promo code that's supposed to be valid for 24 hours, but in-person tickets sold out before I could redeem it. I've already booked flights and accommodation.

I've just submitted a support ticket (#1913241) — any chance you could help escalate it to the Config team? Thanks so much, really appreciate the help 🙏

Hey everyone, Celine from Figma here, working closely with ​@djv , happy to help! 

​@Lili Tawil , ​@April M. , ​@anamonba , ​@Diego Brito : I've checked internally and can see the Figma Events team has already replied to you. Please check your inbox and continue the conversation directly via your support case if you need further assistance. They're best equipped to assist you from there. Your case will reopen automatically when you reply! 

​@Yng , ​@Abed Hamami : I've added a follow-up note to your cases to increase visibility with the Events team.The team will get back to you directly via your tickets as soon as possible. Please also continue the conversation there as they're best equipped to help with ticket availability and promo code issues. Thank you for your patience 🙏

Hi Figma team, 
I am in the same bind as many of the commenters here. I have already booked flights and hotel rooms for my team (me and two others), but I missed the boat on getting our tickets. I am gutted and feel like such a fool to have let this happen, especially since the flights and hotels are nonrefundable. I submitted a request through Figma (case #1914054) and sharing this here for additional visibility, as I am a bit of a nervous wreck over what will happen if I cannot secure these tickets. 
Thank you in advance for any help you all can provide. 

Hi ​@djv and ​@Celine_ could you assist in escalating my ticket to the Config team please? Thank you for your help! My ticket number is 1914072.

Hi ​@Celine_ ​@djv , I am facing a similar issue to many others in this forum. I submitted a support request, my ticket number is #1914236. Is there any chance you could help me out? I’d love to attend Config this year! Thanks!

Hi ​@djv ​@Celine_  I know tickets are currently sold out, but I wanted to kindly ask for any possible help regarding my support ticket (#1914247).

This would have been my first Config, and I already booked my flights from Italy to San Francisco specifically for the event. Today, my company finally approved the budget to purchase the ticket, but unfortunately I saw that tickets are now sold out.

It would truly mean a lot to me if there is any chance of getting a ticket in case any availability opens up.

Thank you so much for your time and help 🙏

Hi ​@djv ​@Celine_ , I have a ticket I need to get redeemed before tomorrow. I have the code, I just need my support escalated. Can you help me? #1915890 Thanks so much!!

Hi ​@Thea Pajunen, ​@Debora Deleao, ​@benvibas, ​@Esteban Nicola, and ​@Maiprofile, thanks for chiming in here! 

I just wanted to acknowledge that Celine and I have ensured that all of your tickets have been escalated and flagged to the Config events team directly. The team will reply as soon as they’re available. We appreciate your patience and understanding!