Skip to main content
Solved

Project duplicate problem


shokoufeh

I have a problem with duplicating a project. When duplicating, I get the following message. All my drafts and recent are empty, but I still can't duplicate. Where does the problem come from?

Best answer by Gayani_S

Hey ​@shokoufeh, I’ve got the following response from our Team:


You’ve just hit the max file limit on your starter team. When duplicating a file that lives in a project, it will duplicate that file to the same project (not your drafts). So if you’re already at 3 files in that team project, then you'll get the upgrade message since that's the max number of files. Technically, you can move one of the files in your team project to your drafts, and that will free up a file in your team project.

 

Please let me know if this clears your question, thank you! 

View original

2 replies

Gayani_S
Figmate
  • Community Support
  • 1921 replies
  • January 24, 2025

Hey ​@shokoufeh, thanks for bringing this up! I’m sorry you’re running into this issue. Let me check with the team to understand what’s going on, and I’ll get back to you as soon as possible. Appreciate your patience!


Gayani_S
Figmate
  • Community Support
  • 1921 replies
  • Answer
  • January 29, 2025

Hey ​@shokoufeh, I’ve got the following response from our Team:


You’ve just hit the max file limit on your starter team. When duplicating a file that lives in a project, it will duplicate that file to the same project (not your drafts). So if you’re already at 3 files in that team project, then you'll get the upgrade message since that's the max number of files. Technically, you can move one of the files in your team project to your drafts, and that will free up a file in your team project.

 

Please let me know if this clears your question, thank you! 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings