How can I contact the sales team?

Hi ​@ddoachi, Thank you for reaching out about this.
 

Sorry to hear that our sales team hasn’t gotten back to you as you expected.
We’d be happy to connect you with the appropriate team. Could you please share a brief overview of your inquiry?

Are you interested in the Organization Plan or the Enterprise Plan?

Please note that both plans are billed annually. How many seats does your team need?

Here are some Help Center guides that might be helpful as you answer these questions:

• Pricing Page
• Manage seats in Figma

Thank you!

Hi, thank you for your response!

We’re not sure which plan would be the best fit for us, so we’d like to hear more about the differences between the Organization and Enterprise plans.

Our team has around 9 members in total, and we expect about 3 to 7 people to use Figma. Could you let us know how the pricing works depending on the plan and number of seats?

Also, when we try to access Figma from our company network, the page doesn’t load from the start—possibly due to a firewall issue. If you could also share any solutions or guidelines for this kind of issue, that would be greatly appreciated.

Looking forward to your reply. Thanks again!

Would the Professional Plan also be available for us?

We’re a small team just getting started.

We’re considering either the Dev or Full seat options with annual billing.

The number of seats may vary, but we expect to need around 3 to 7 seats.

h

Hi there, Thank you for replying and sharing the information.

Of course! You can choose whichever plan best fits your company’s needs.

For your reference, here are the key features of each plan:

• Professional Plan: Unlimited files and projects for a single team.
• Organization Plan: Unlimited teams and basic security.
• Enterprise Plan: Enterprise-level security and support for workspaces, adding another layer of structure within an organization.

Feel free to review the articles below for a comparison of the features each plan offers:

• Figma Plans and Features
• Pick Your Plan, Choose Your Seats - This page lists the price for each plan and the cost per seat type, allowing you to check the pricing based on the plan you choose and the number of seat types needed.

Sorry to hear that you're having issues accessing Figma. For network settings, please refer to the  “Check Your Network” section of our Troubleshooting Checklist.

I hope this helps! Thanks again for reaching out.

Hi. When I executed Figma app from my Windows PC in our office, I met this message:

“You can’t access this resource

Contact the owner, an admin, or support for assistance.

[Try again]   [Close tab]

For help, visit help.figma.com or contact support@figma.com

"

There is nothing I can do but to see this message.

I couldn’t find suitable solution in “Troubleshooting Checklist”.

I think this may be due to firewall issue.

Could you give me any solution about this network connection problem?

If I should open our firewall, could you give me the destination IPs?

It would be very appreciate to help me.