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Natthan
Natthan
New Participant
October 28, 2025
Solved

"Could not initialize WebGL" on Desktop App (Win 11 ARM / Snapdragon X Elite) following 28/10/2025 Update

  • October 28, 2025
  • 35 replies
  • 2671 views

Hello Figma Team,

I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).

Since today's update, the application displays the error message: "Could not initialize WebGL".

This problem is highly likely related to the GPU/driver detection in the latest version of the app.

 

My Configuration:

 

  • OS: Windows 11 ARM64

  • Device: ASUS Vivobook S15 (Snapdragon X Elite)

  • GPU: Qualcomm Adreno X1-85 GPU

  • Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).

 

Diagnostics and Steps Already Taken:

 

  1. WebGL works perfectly when I use Figma in my browser (Chrome/Edge).

  2. The error occurs only on the Figma Desktop application.

  3. I attempted a clean reinstall of the Figma Desktop app (uninstalled, manually deleted GPUCache and Local Storage folders in %AppData% and %LocalAppData%) without success.

  4. I also tried to force the rendering via the command line with the --use-angle=gl and --ignore-gpu-blacklist flags, but the error persists.

Hypothesis:

It is highly probable that the latest version of your internal Chromium runtime has added my specific graphics driver (31.0.121.1) to a blacklist of unstable GPUs for WebGL on the ARM architecture, thereby preventing initialization.

Could you please confirm if there is a known blocking rule for this driver in the latest Desktop app update for Windows ARM, or if a fix is planned to allow this driver to use OpenGL rendering?

Thank you for your assistance.

    This topic has been closed for replies.
    Best answer by djv

    Hey All, thanks again for your patience while the team worked through this issue! 

    As ​​​​@Natthan originally suspected, the team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of this, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

    35 replies

    Show previous replies
    Dzakiy David
    Dzakiy David
    New Member
    December 3, 2025

    I’m here with the same issue, it’s been near to a month with that trouble, I was doing anything trick and tips and never works, to team figma please fix that bug ASAP :)

     

    Vania
    Vania
    New Member
    December 3, 2025

    I’m experiencing an issue with Figma related to WebGL.
    Sometimes Figma shows a WebGL error, and sometimes this error is followed by a full Windows restart.

    It looks like the problem is triggered when Figma tries to initialize or use WebGL, which causes the system to crash or reboot.
    Could you please help me understand what might be causing this and how to fix it?

    Thank you!

    djv
    Figmate
    djvAnswer
    Community Support
    December 4, 2025

    Hey All, thanks again for your patience while the team worked through this issue! 

    As ​​​​@Natthan originally suspected, the team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of this, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

    Muhammad Reza Fahlevi
    Muhammad Reza Fahlevi
    New Member
    December 9, 2025

    Hey All, thanks again for your patience while the team worked through this issue! 

    ​​​​@Natthan originally suspected, this team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of thid, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

     

    Hi, I’m not the OP but tysm! I had the same problem, tried this, and it worked for me!

      djv
      Figmate
      djv
      Community Support
      December 9, 2025

      Hi ​@Muhammad Reza Fahlevi, 

       

      Glad to hear that! Please feel free to let me know if you run into any further issues.

      David47
      David47
      New Member
      December 10, 2025

      Hey All, thanks again for your patience while the team worked through this issue! 

      As ​​​​@Natthan originally suspected, this team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of thid, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

      Here are the steps to mitigate this:

      1. Create a shortcut of figma.exe
      2. Open properties of the shortcuts
      3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
      4. Apply and launch Figma with the shortcut

       

      Please try this solution and let us know if you run into any further issues. 

      Works, after closing Figma via Task Manager 👍

      gastromaticarl
      gastromaticarl
      New Member
      December 11, 2025



      Unfortunately, it still doesn't work for me - I'm still getting the error message.

       

       

      djv
      Figmate
      djv
      Community Support
      December 11, 2025

      Hi ​@gastromaticarl, thanks for letting us know! 

      Can you please confirm your graphics card and/or driver?  This specific issue solution was primarily for users with Snapdragon X Elite drivers from Qualcomm.

      With that information, we can try to troubleshoot a better and more specific solution for you. 

      gastromaticarl
      gastromaticarl
      New Member
      December 12, 2025

      Dell XPS 13 9345 with Snapdragon X Elite and Adreno X1-85 GPU

      I initially used driver 31.0.114.0.
      After updating to 31.0.121.1, the WebGL issue appeared.

      Unfortunately, downgrading back to 31.0.114.0 did not resolve the problem

      djv
      Figmate
      djv
      Community Support
      December 12, 2025

      Thanks for the info, ​@gastromaticarl! 

      I’ve created ticket #1639514 on your behalf to connect you with our technical quality team. They will review your specs and be in touch soon. 

        Show more replies
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