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Natthan
Natthan
New Participant
October 28, 2025
Solved

"Could not initialize WebGL" on Desktop App (Win 11 ARM / Snapdragon X Elite) following 28/10/2025 Update

  • October 28, 2025
  • 35 replies
  • 2671 views

Hello Figma Team,

I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).

Since today's update, the application displays the error message: "Could not initialize WebGL".

This problem is highly likely related to the GPU/driver detection in the latest version of the app.

 

My Configuration:

 

  • OS: Windows 11 ARM64

  • Device: ASUS Vivobook S15 (Snapdragon X Elite)

  • GPU: Qualcomm Adreno X1-85 GPU

  • Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).

 

Diagnostics and Steps Already Taken:

 

  1. WebGL works perfectly when I use Figma in my browser (Chrome/Edge).

  2. The error occurs only on the Figma Desktop application.

  3. I attempted a clean reinstall of the Figma Desktop app (uninstalled, manually deleted GPUCache and Local Storage folders in %AppData% and %LocalAppData%) without success.

  4. I also tried to force the rendering via the command line with the --use-angle=gl and --ignore-gpu-blacklist flags, but the error persists.

Hypothesis:

It is highly probable that the latest version of your internal Chromium runtime has added my specific graphics driver (31.0.121.1) to a blacklist of unstable GPUs for WebGL on the ARM architecture, thereby preventing initialization.

Could you please confirm if there is a known blocking rule for this driver in the latest Desktop app update for Windows ARM, or if a fix is planned to allow this driver to use OpenGL rendering?

Thank you for your assistance.

    This topic has been closed for replies.
    Best answer by djv

    Hey All, thanks again for your patience while the team worked through this issue! 

    As ​​​​@Natthan originally suspected, the team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of this, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

    35 replies

    Show previous replies
    Yams
    Yams
    New Member
    December 19, 2025

    Hi,

    I’m getting a WebGL error every time I try to open Figma Desktop for ARM. I’ve tried reinstalling Adreno Graphics drivers, but it made no difference. The error says, “We can’t open this file because we’re having trouble with WebGL.”

    I’ve looked at other threads with the same issue, but I wasn’t able to resolve the problem. Can someone in the Figma team please fix this.

    Specifications

    • Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz)
    • 16GB DDR5 Memory
    • 512GB Solid State Drive
    • Adreno X1-85 GPU (31.0.121.1)
    • Windows 11 Home 25H2 (ARM64)

     

    djv
    Figmate
    djv
    Community Support
    December 19, 2025

    Hi ​@Yams, thanks for reaching out about this! 

    I’ve merged your topic with this existing similar one to keep things organized and in one place for others in the community. If the temporary solution listed above isn’t working for you, our next recommendation is completely removing the driver and reinstall the previous version where it was still working for you.
     
    If that still doesn't solve the issue, we encourage you to reach out to Qualcomm directly for support. For example, there is a support forum thread already open for this issue on their side: https://mysupport.qualcomm.com/supportforums/s/question/0D5dK000008Fr8nSAC/figma-desktop-arm-app-is-having-issue-with-webgl-with-display-driver-version-310960

    Jean Lucas Camilo
    Jean Lucas Camilo
    New Member
    February 2, 2026

    Hey All, thanks again for your patience while the team worked through this issue! 

    As ​​​​@Natthan originally suspected, the team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of this, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

    Also tried this and everything else and still get the error on Figma Desktop app (still works on Chrome/Edge/Firefox) which is really annoying because I used Figma on arm64 for more than a year and there was no graphics driver update or anything, but a Figma update broke it months ago and it’s still not fixed.

     

    djv
    Figmate
    djv
    Community Support
    February 4, 2026

    HI ​@Jean Lucas Camilo, thanks for chiming in here! 

    As I mentioned previously, if the solutions listed above haven’t helped, we encourage you to reach out to Qualcomm directly for additional support.

    Sasha Kai
    Sasha Kai
    New Member
    March 8, 2026

    it stopped working again

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