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Natthan
Natthan
New Participant
October 28, 2025
Solved

"Could not initialize WebGL" on Desktop App (Win 11 ARM / Snapdragon X Elite) following 28/10/2025 Update

  • October 28, 2025
  • 35 replies
  • 2671 views

Hello Figma Team,

I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).

Since today's update, the application displays the error message: "Could not initialize WebGL".

This problem is highly likely related to the GPU/driver detection in the latest version of the app.

 

My Configuration:

 

  • OS: Windows 11 ARM64

  • Device: ASUS Vivobook S15 (Snapdragon X Elite)

  • GPU: Qualcomm Adreno X1-85 GPU

  • Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).

 

Diagnostics and Steps Already Taken:

 

  1. WebGL works perfectly when I use Figma in my browser (Chrome/Edge).

  2. The error occurs only on the Figma Desktop application.

  3. I attempted a clean reinstall of the Figma Desktop app (uninstalled, manually deleted GPUCache and Local Storage folders in %AppData% and %LocalAppData%) without success.

  4. I also tried to force the rendering via the command line with the --use-angle=gl and --ignore-gpu-blacklist flags, but the error persists.

Hypothesis:

It is highly probable that the latest version of your internal Chromium runtime has added my specific graphics driver (31.0.121.1) to a blacklist of unstable GPUs for WebGL on the ARM architecture, thereby preventing initialization.

Could you please confirm if there is a known blocking rule for this driver in the latest Desktop app update for Windows ARM, or if a fix is planned to allow this driver to use OpenGL rendering?

Thank you for your assistance.

    This topic has been closed for replies.
    Best answer by djv

    Hey All, thanks again for your patience while the team worked through this issue! 

    As ​​​​@Natthan originally suspected, the team confirmed that this is an issue with Snapdragon X Elite drivers from Qualcomm, which is causing WebGL to fail. This is a minimum requirement of Figma, so because of this, the app doesn't launch as expected. The flag is forcing the use of Vulkan, which works as an alternative. To learn more about why this isn't working, you can reach out to Qualcomm directly. The workaround comes from this forum post.

    Here are the steps to mitigate this:

    1. Create a shortcut of figma.exe
    2. Open properties of the shortcuts
    3. Add “--enable-features=Vulkan --disable-gpu-compositing” at the end of the target
    4. Apply and launch Figma with the shortcut

     

    Please try this solution and let us know if you run into any further issues. 

    35 replies

    Show previous replies
    djv
    Figmate
    djv
    Community Support
    November 21, 2025

    Thanks for providing these and letting us know, ​@Natthan!

    I’ve created a new ticket #1611489 on your behalf and sent these over to our technical quality team to take another look. They’ll review and be in touch. 
     

      Yury Gargarin
      Yury Gargarin
      New Member
      November 25, 2025

      Same issue here! After a update I can’t open Figma desktop app. 

        djv
        Figmate
        djv
        Community Support
        November 25, 2025

        Thanks for chiming in here, ​@Yury Gargarin! 

        Have you tried the troubleshooting steps listed above? 

        Please check that you’re using the latest version of the desktop app. If not, please try updating the desktop app. If you are using the latest version, try reinstalling the desktop app: https://www.figma.com/downloads/

        If that doesn’t work, can you try using the Figma Beta app: https://help.figma.com/hc/en-us/articles/5601429983767#Download_the_beta_version 

        If neither work, please reproduce the issue and share the following with our technical quality support team here:

        Roshan parajuli
        Roshan parajuli
        New Member
        November 26, 2025

        I’ve tried every solution mentioned in this forum, but nothing has worked so far. Now, whenever I open the Figma desktop app, it only shows a black screen. Sometimes, after restarting my device, it works for about 10–15 minutes, and then the “Could not initialize WebGL” error appears again. However, Figma works perfectly fine when I use it in the browser.

        Daria Avdeichyk
        Daria Avdeichyk
        New Member
        November 26, 2025

        Hi, 
        I have the same problem. Since the latest update, Figma stops working after 5/10 minutes and shows a black screen. Asks to check WebGL even though everything is working.

        Yury Gargarin
        Yury Gargarin
        New Member
        November 26, 2025

        Thanks for chiming in here, ​@Yury Gargarin! 

        Have you tried the troubleshooting steps listed above? 

        Please check that you’re using the latest version of the desktop app. If not, please try updating the desktop app. If you are using the latest version, try reinstalling the desktop app: https://www.figma.com/downloads/

        If that doesn’t work, can you try using the Figma Beta app: https://help.figma.com/hc/en-us/articles/5601429983767#Download_the_beta_version 

        If neither work, please reproduce the issue and share the following with our technical quality support team here:

        Thanks djv! I download the beta version and it works. Do you already know when the Figma devs will fix this? 

        Natthan
        NatthanAuthor
        New Participant
        November 27, 2025

        Thanks for chiming in here, ​@Yury Gargarin! 

        Have you tried the troubleshooting steps listed above? 

        Please check that you’re using the latest version of the desktop app. If not, please try updating the desktop app. If you are using the latest version, try reinstalling the desktop app: https://www.figma.com/downloads/

        If that doesn’t work, can you try using the Figma Beta app: https://help.figma.com/hc/en-us/articles/5601429983767#Download_the_beta_version 

        If neither work, please reproduce the issue and share the following with our technical quality support team here:

        Thanks djv! I download the beta version and it works. Do you already know when the Figma devs will fix this? 

        Is there a Figma Beta app for windows ARM ? the normal windows one isn’t working for me, I have the exact same issue

         

          Natthan
          NatthanAuthor
          New Participant
          November 27, 2025

          Here is my debug log file

          David47
          David47
          New Member
          November 30, 2025

          Same issue here, wonder how this can happen.

          I can even play Helldiver 2 without issues :/

           

          BIBEK BISWAL
          BIBEK BISWAL
          New Member
          December 2, 2025

          Hello Figma Team, getting this error on the Figma Desktop App. Unable to perform the solutions above as well.

           

           

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