Question

Can't edit FigJam that I have edit permissions on

Forum|Forum|5 years ago
April 29, 2021
49 replies
9672 views

1. Describe the bug/issue you’re running into?
I have been granted permissions to edit, both from the team I belong to and specifically for my account. I am not able to edit, I’m stuck in view-only mode. All of my team members can edit.

This issue is the same in-browser and in the desktop app.

2. Are you able to consistently reproduce it? If so what are the steps?
Go to the file: https://www.figma.com/file/pJPdWYHhzUFZNBBjSKsJMI/Brand-Refresh-Component-Update?node-id=0%3A1

Be signed in as me: [email redacted]
Attempt to edit.

3. Share a screenshot, recording, console log, link to the file, etc.

Evernote

4. Is the issue only happening in desktop app or a specific browser , or both?
Both

5. What OS/version and/or browser/version are you using?
macOS Catalina 10.15.7

This topic has been closed for replies.

Show previous replies

Kasia5

Hi guys, did anyone find a solution to this issue? I am facing the same problem on both browser and desktop.

Natasa

Hi, I have the same issue on Figma and Figjam, I appear to be editor but I’m stuck on view only mode. I’m using Windows. Need help immediately, thanks.

Uyanga

We have a professional team plan and facing the same issue.
Sometimes only file creator has edit access when they create a new project within the team and members have view only access.
This creates unnecessary steps for team members to give edit access to people individually.

Ariunaa_Ganbat

We have a Professional team plan and have the same issue that members with an editor’s permission can’t have access to files on the team projects. Is there any solutions to this bug?

Saylor

Currently experiencing the same bug. On a Professional team plan as well, and we’re unable to edit even if user is the “owner” of the file and even when all members have editor access. It’s not working on either browser or desktop app. And we’ve even cleared the cache. Help!