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problems with the app

  • January 15, 2025
  • 3 replies
  • 44 views

111305

After the last update of the desktop version of movies for Windows, I cannot log in to the account in the application. 
When I launch the application, this window is displayed:   


After clicking on the "Login with browser" button, this window appears:


And nothing else happens. In other words, the authorization window does not open in the browser. I have already tried logging into the company in the browser and opening the project in the application from there, but it doesn't work and the application opens a window for me where it asks me to log in through the browser. 
How can this problem be solved?

Browser: opera. Latest browser version

Best answer by Nellya

Temporarily change your default browser to any other one

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3 replies

Nellya
  • Power Member
  • 483 replies
  • Answer
  • January 15, 2025

Temporarily change your default browser to any other one


y_toku
Figmate
  • Community Support
  • 2389 replies
  • January 16, 2025

Hi ​@111305.

As ​@Nellya says, could you try one of the supported browsers? 

The minimum browser requirements are:

  • Chrome 99 or later
  • Firefox 101 or later 
  • Safari 16 or later 
  • Microsoft Edge 121 or later

https://help.figma.com/hc/en-us/articles/360039827194-What-are-the-system-requirements-for-Figma#browser

 

Please let me know if that works!

Thanks,

Toku


111305
  • Author
  • New Member
  • 2 replies
  • January 16, 2025

@y_toku ​@Nellya thank you very much! It turns out that I had a browser in my default browser settings that was deleted.😄


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