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Hi there, I have a decently large design system library file in which I work often. Lately, I’ve been getting the “This file has unsaved changes” dialog quite often, and the file tends to run slower when that's the case. I can’t figure out how to force the saving of changes and when I try to reload the tab it gives me the unsaved changes warning as well. My internet connection is perfectly fine. Did something change recently, causing this issue? In general I feel like Figma has taken a step back in quality recently. I’ve been experiencing layout shifts again in collaborative files as well.

I have a ticket for Config India, but the attendee’s first name is misspelled on the ticket.I noticed there is an option to change the first name in the registration details. Could you please confirm whether I can use this option to correct the spelling of the attendee’s name?Also, will the corrected name be reflected on the event badge, and will there be any issue with entry if the name on the ticket is corrected but the original registration had a typo?Thanks!

I have a component button (32×32) containing two layers: icon and a bage that intentionally overflows the component bounds to the top-right. The overflow is part of the design.These buttons stack into an auto layout group. The group needs rounded corners as a single block — top corners on the first item, bottom corners on the last, square in between.The only way to round the group as a block is corner radius + Clip content on the container. But Clip content applies to every child uniformly, so it also clips the badge. See screenshot: the standalone button on the left renders correctly, the badges inside the group are cut off at the right edge.  

Hello,Thank you for reviewing my case and canceling my plan.I’m following up regarding the refund for the automatic subscription payment that was charged today.Invoice number: ZQAEDABY-0003The subscription was renewed automatically, and I did not intend to renew it. I also have not used the subscription or any of its features since the payment was made. I requested the cancellation as soon as I noticed the charge, and I understand that my plan has now been canceled.I understand that Figma’s Terms of Service generally state that subscription payments are non-refundable. However, given that this was an unintended automatic renewal and the subscription has not been used, I would sincerely appreciate it if you could make an exception and issue a full refund for this payment.Could you please review my case and let me know if the refund can be processed?Thank you very much for your help and consideration.

이번 요금 환불 요청하고싶습니다 회사요금제를 사용중이기때문에 개인 요금제쪽은 사용하지 않았기 때문에 환불 요청드립니다

Hi Figma Team,I’d like to report an issue I’ve been experiencing with Figma Agent.Regardless of the length of the instruction or whether a Skill is used, the Agent consistently stops after processing the request and returns a similar message:“The file couldn’t produce a valid editable result, so I stopped rather than leaving partial or off-system content.”This happens consistently across different prompts and does not seem to be related to the complexity or length of the instruction.Could you please help investigate whether this is a known issue with Figma Agent or if there is anything I should check in my file or setup? Thank you!

So I’m completely new to figma, I got it because a bootcamp is teaching it. We were working on redesigning login pages and i was told to use brandfetch plugin. I searched up the plugin chose the brand I needed the logo from (which is snapchat), after clicking on it i  just get stuck on a white page nothing comes up at all, i tried on both desktop app and web app same issue

So, I am trying new motion features and wanted to try to move shapes around the circle. But noticed that path animation and pen tool are greyed out. Are these features going to be added later or am I doing something wrong? Do I need some certain pluging for them to work?

Hi everyoneI’m currently designing a word-puzzle interface in Figma inspired by the logic of Letter Boxed, and I’m exploring the best way to structure it efficiently. Here is the reference: https://letterboxedpuzzle.com/What I’m working on:The UI includes:A square/boxed layout with letters placed around the edges Interactive letter states (default, selected, used) A central word-building area Responsive behavior for desktop & mobileWhere I’m stuck:I’m unsure about the cleanest workflow in Figma to manage:Reusable letter components Auto Layout without breaking the boxed symmetry Consistent spacing while keeping the structured look intactSometimes Auto Layout works well, but other times it distorts the alignment of the letter sides.What I’ve tried so far:Components + Variants for letter states Auto Layout with fixed width/height Constraints for responsivenessLooking for help with:Best practices for designing puzzle-based UIs in Figma Whether this type of layout should rely more on ma

Good day! I have a problem with my another account. It was linked to email i have no longer access to. Is there any way to link it to my other email (there were some work projects there). It was a corporate email and i can’t get a code to link it in settings. Thank you in advance!

안녕하세요. 월 결제를 해야 하는데 연간 결제를 해버렸습니다.카드 결제 내역을 확인하고 이제 발견했는데..환불 부탁 드립니다.

(Screenshot redacted by the moderator due to PII)

A figma page connected to a slack channel batches the comments right now and they are not visible anymore in slack. this function is pretty much useless. What we need is a slack notification for each comment or a batched notification which shows every comment in slack.It´s very important to have the comment text in slack, so we can read it there. without this feature is (again) useless. Hope It´s clear what I mean and we will see this implemented rather fast :) Greetings

Hi, my account was suspended by Figma and I don't know why—I haven't done anything illegal. Could you please explain what happened and help me get my account back? I really need it. Thanks.

Figma 지원팀 안녕하세요,9월 13일에 청구된 9월 구독료(22달러 ) 환불을 요청하기 위해 이 글을 작성합니다 .저는 9월에 Figma를 사용할 계획이 없었고, 요금이 청구된 후 서비스를 전혀 사용하지 않았음에도 불구하고 22달러가 자동으로 청구되었습니다 .저도 구독을 취소하려고 했지만, 취소 메뉴를 찾는 과정이 너무 어렵고 직관적이지 않아서 제때 취소하지 못했습니다. 예상치 못한 자동 결제 때문에 당황했습니다.9월 결제 기간을 전혀 사용하지 않았으므로, 예외적으로 9월 구독료(22달러 ) 환불을 검토해 주시면 대단히 감사하겠습니다 .이런 일이 다시 발생하지 않도록 이미 구독을 취소했습니다.바쁘신 건 알지만, 이 요청에 대해 긍정적인 평가를 해주시면 진심으로 감사하겠습니다.감사합니다.

Hi Figma Support,I’m experiencing an issue with custom fonts on my published Figma Site.My site previously displayed the custom font correctly after publishing. Recently, without changing the font setup, the published site started rendering a fallback sans-serif font instead.The custom font is still correctly listed under Site Settings → Fonts → Uploaded for publishing:DFVN Gustavo Regular DFVN Gustavo Regular Italic DFVN Gustavo MediumThe font displays correctly inside Figma, but the published website does not render it correctly.This issue appeared recently; the same published site previously worked correctly.Site: www.flickerquicker.comI have already tried republishing and refreshing the site, but the issue persists.Could you please check whether this is related to a recent Figma Sites custom-font issue/regression?

I've noticed Slots keeps swapping out components when a library update occurs. I made sure there were no changes to the master components that is embed within the slot composition. As well as no changes made to the master composition where the embedded components sit within the Slot sections of the composition Is this a bug?

Hi,I am trying to reorder collections so I don’t see the primitives I never use directly each time I want to map a variable.Is there a way currently to reorder them? From what I see, this was once an option has been removed 

I have been waiting for two days, and I still cannot open files from the community; this is very frustrating. Please resolve the issue.

a month ago i upgrade my figma account associated with the gmail address i have provided to the pro plan. now that the subscription has expired i downgraded it to the starter plan however the account is now locked and i have lost edit access to all my files and my seats also lost their view access.

Hi Figma Support,I purchased a Professional annual plan on August 17, 2026 for $39.60.My workspace currently:My current seat type: View (I changed to view) 1 Full annual seat available/unassigned 0 monthly seats Monthly costs: $0.00My upcoming invoice for September 17, 2026 now shows a $156 billing adjustment for “Seat updates.”Could you please explain what caused this $156 charge and whether it can be removed before the invoice is issued?Thank you.

Olá, recebi uma cobrança no valor de US$15,00 mesmo após realizar o cancelamento da assinatura.Eu tinha uma assinatura no plano ‘Professional’ de US$5,00 que foi programado o seu cancelamento logo após a contratação para evitar futuras cobranças indevidas. Inclusive recebi um e-mail relatando o cancelamento da minha inscrição.Neste presente dia 12 de setembro de 2026 eu recebi um e-mail informando a renovação da assinatura, no valor de US$15,00, no qual não permiti. 

Hello! I’m experiencing inconsistent stroke colors in an interactive component instance.Component: “Inline btn”Variants: Inactive / ActiveInteraction: While hovering → Change to ActiveAnimated layer: Line → Line 5The line grows from approximately zero width in Inactive to Fill container in Active.Steps to reproduce: Create an instance of the component. Override the line’s stroke color to turquoise in both states. Switch variants manually in the editor: Active displays the assigned turquoise color. Return the instance to Inactive and start the prototype. Hover over the instance. Actual result:The line appears black instead of turquoise. Resetting the instance overrides makes it appear white.Expected result:The line should retain the assigned turquoise stroke color when switching to Active in the prototype.Already tested: Changing the transition from Smart Animate to Instant: the line still appears black. Detaching the stroke color style and applying a HEX color directly in Ina

Hi, i have been facing this problem from my PC but not on any of my laptops, i have exported the same image on laptop and the results is fine. Here’s my problem: whenever i exported a vector, a thin inversed line appear in the middle of the vector line as if it has an outline color, notice the “l” and “p” on the title has a weird line showing, this also happen to a smaller size, whether its a font or vector. Also take a look at the bottom side of the card, small inversed line appear in a dashed manner.everything is set on integer value as wellDoes anyboy know how to fix this? 

Hi team,I can't complete login to my Figma account because the verification email never arrives. My email/password are accepted, then the code email just doesn't show up — while the same thing worked normally for me throughout August.I've already checked spam/junk folders, whitelisted figma.com, re-requested codes (with long waits), and tried different browsers and devices. No luck at all.Account email: [Redacted by moderator - 2026/09/12]Could you confirm on your end whether the verification emails are being sent to this address, and whether they're being filtered or blocked? A manual verification or a resend from your side would help a lot.Thank you,August email[Redacted by moderator - 2026/09/12]