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Question

Unable to leave a "limited access" team

  • November 27, 2024
  • 7 replies
  • 129 views

Ishan_Sharma

Hello, I want to leave a team that was created by an ex-colleague. I don’t see any option to leave it. Can somebody help?

7 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • November 27, 2024

Hi there!
From the file browser, navigate to the team you want to leave and click into it.

  1. Click the dropdown menu next to the team name Leave team…
  2. Click Leave to confirm.

More on this here: Leave a team

If this still doesn’t help, the other workaround is to contact the team’s owner, to have them downgrade your seat and remove you from the team. I hope this helps!


Ishan_Sharma

Hey, I don’t see any chevron or team name here


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • November 28, 2024

Thanks for the screenshot! As a workaround, please reach out directly to the team’s owner of Siddhant’s Team, they can downgrade your seat and remove you from the team.
More information in our guide: Remove or adjust access


Fidlip
  • New Member
  • 1 reply
  • February 10, 2025
Celine_D wrote:

Thanks for the screenshot! As a workaround, please reach out directly to the team’s owner of Siddhant’s Team, they can downgrade your seat and remove you from the team.

Hello Celine, still no ordinary solution for this? I have the same problem and I can’t (really wouldn’t like to) contact team owner. Does it mean I will have this for eternity?


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • February 11, 2025

Hey  ​@Fidlip ,
We are not able to replicate it on our end. After checking internally with our internal team, can you also make sure that:

  1. You click in the right team, then below, click to ‘All projects’.
  2. Click the  dropdown menu next to the team name Leave team…

If you are still not able to leave the team, our support team would like to investigate it further. Please reach out directly to the support team by filling out this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

Make sure to use your Figma email account, share a quick video recording (this will help us to reproduce the steps you have done), and a URL of the file inside this team project, so they can have a deeper look at it. Thank you!



 


Andrey Tolkachev

Same problem here. Can’t leave team.

 


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • February 19, 2025

Hey everyone,
I’ve checked internally, there is another workaround that can help you to leave the project.
 

You can remove a project from your “Shared projects” view by leaving it.

  1. Click on All shared projects
  2. Select the project you want to leave
  3. Click on the “Share” button on the top right corner of the screen
  4. In the share modal that appears, click the downward arrow next to your current permissions and select Leave

Let me know if this helps. If not, please reach out directly to the support team here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

Our support team can investigate it further. Please make sure to use your Figma email account, mention the name of the project you want to leave and the steps you have done. Thank you!


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