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Question

Transferring a project from an education account, to a pro account

  • September 20, 2024
  • 3 replies
  • 36 views
Chloe8

Hi there!

I have a Project I’d like to transfer from my education plan, to my pro plan.

I’ve inputted the URL correctly, but no matter what I do, the “request transfer” button always stays disabled…

Can I transfer a project from an education plan? Or am I missing something?

Thanks so much!

3 replies

ksn
Figmate
  • ksn
  • Community Support
  • 1611 replies
  • September 27, 2024

Hey @Chloe8 - so sorry for the delay in reply to this. Support will need to help you – I’ve got a ticket escalated on your behalf, and it should come to the address listed on your Figma account/Community profile.

let me know if you don’t hear back from someone soon!

Luiza_Reolon

I’m having the same probleam. What can i do?

ksn
Figmate
  • ksn
  • Community Support
  • 1611 replies
  • October 1, 2024

Hi @Luiza_Reolon - you’ll need to also have our support team assist you with this. Please fill out this form, and let me know when you’ve done so: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

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