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Hello,
I am trying to purchase a professional plan for my personal team on Figma, but it shows this message when I am reviewing the billing info:

Your payment method’s address is in a country that can’t pay in EUR. Please use a different payment method.

My bank account is in the Czech Republic.

Sadly, I am on a tight schedule.

Hi ​@Alena Daniela Srostlíková , Thanks for reaching out! We're sorry to hear you're having this trouble.

 

To help us look into this further, we kindly ask that you submit a support ticket here.

Please provide the following information when submitting your ticket:

  • Your Figma account email
  • A detailed description of the steps you took that resulted in the error message
  • A screenshot of the entire window displaying the error

 

Thank you for your patience and understanding.

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