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Slack notifications are not working for comments in branch


Daigo_Wakabayashi

Hi!
I have set up File-level Slack notifications, but only comments on the main Figma file are notified to Slack. Is there any way to notify Slack of comments on a working branch?

Best answer by y_toku

Hi there (Wakabayashi san)

Thank you for your post! I’ve investigated this and was able to replicate the issue on my end. As I checked with our internal team, I regret to inform you that this is likely due to a feature limitation. Our product team has taken note of your feedback and will keep it in mind during future enhancements.

I apologize if I couldn’t be of more help at this time, but we will keep you updated should there be any developments.

Thank you for your understanding!

Toku - Feel free to respond in Japanese as well if you prefer, 日本語でも大歓迎です!!

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3 replies

y_toku
Figmate
  • Community Support
  • 2347 replies
  • Answer
  • March 8, 2024

Hi there (Wakabayashi san)

Thank you for your post! I’ve investigated this and was able to replicate the issue on my end. As I checked with our internal team, I regret to inform you that this is likely due to a feature limitation. Our product team has taken note of your feedback and will keep it in mind during future enhancements.

I apologize if I couldn’t be of more help at this time, but we will keep you updated should there be any developments.

Thank you for your understanding!

Toku - Feel free to respond in Japanese as well if you prefer, 日本語でも大歓迎です!!


y_toku
Figmate
  • Community Support
  • 2347 replies
  • March 8, 2024

I wanted to provide a follow-up and hopefully offer some clarity.

Currently, channel notifications for comments in a branch are not supported. However, I was able to receive a notification via the Figma Slack app. When a separate account posts a comment in a branch file, a notification is triggered.

I understand this may not be the most ideal solution, but for the time being, it’s the only method to receive such notifications.

Thanks again!
Toku - Feel free to respond in Japanese as well if you prefer, 日本語でも大歓迎です!!


Daigo_Wakabayashi

Toku さん、早速の返信対応ありがとうございます!

なるほど、Slackアプリからの通知で代替が可能なのですね!
チャンネルへの通知も今後実装されることを楽しみにしています! 🙏

ご回答ありがとうございました 🙌


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