I’ve been trying to run research sessions (moderated and unmoderated) and I’ve tested a link multiple times with everything working. Then, later, the link just pulls up a blank screen with a count of 0/0 screens. This is delaying our results, making the researchers uncomfortable in front of our test users, and costing us on our testing platform.
I’ve seen this topic here before with no answer. My only solution seems to be generating a new link, but that is not a solution, just a workaround. This looks like a bug.
My file name, location, and number of pages were not changed. The only thing that was changed was other flows that were unrelated to the one with the tested prototype.
Thoughts on that?
