As a Pro user,I am so frustrated by the new version of Figma. Not only did it disrupt my flow with such a new layout, but also its responsiveness is so bad that my page loads forever to open.
Question
New beta version?
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Hello @Haoxin, Thanks so much for taking the time to share your thoughts with us. We really appreciate it!
If you have any thoughts or suggestions about UI3, please kindly check out this post and leave a comment: UI3 - Feedback - I may be old-fashioned, but Our UI3 team is paying attention to this topic for possible future improvements.
As for the loading time, I’ve not noticed any differences between UI2 and UI3.
Have you attempted using both the desktop application and the browser? If you have, have you observed any discrepancies in their performance? Additionally, I suggest clearing your cache in either the app or browser to see if it improves the situation.
Moreover, I would like to provide you with some troubleshooting resources.
If the above suggestion does not resolve the issue and the problem persists, I suggest contacting our support team directly for further assistance: https://help.figma.com/hc/en-us/requests/new
When you reach out via the form, please provide the following details:
- The email address associated with your Figma account
- Direct links to the files where the issue is occurring and add support-share@figma.com as an Editor to those files (this will not impact your billing)
- Please provide a recording demonstrating the issue you are facing.
Thank you once again for reaching out and your assistance!
May I get back to the previous UI?
Thanks for the response!
Could you kindly verify if the “Go back to Previous UI” option appears when you click on the “?” icon? You should be able to revert to UI2 from there.
For detailed instructions, you can refer to this guide: Can I go back to the old design?
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