Hi Figma Community
My Figma is lagging all the time.
I have troubleshooted, cleared my cache, and logged out and back into my Figma desktop. However, the issue persists, even when I am only working with text presentations and PowerPoint slides.
Please help, as this has been happening for many months. I tried splitting the file into 6 separate files, but this did not resolve the issue and is wasting a lot of my time. Please assist.
Thank you
Hey @JAS5 - sorry this has been a pain for you. If you’ve been having issues with performance across all files, it may better for you to have someone on our TQ team look into your account to see if there is something happening on a deeper level.
First, you mentioned you’ve split the file into 6 different files – just to clarify:
Is this only happening on one particular file you’re working on? If so, have you tried duplicating that file and seeing if the performance is still the same?
Also, is this also happening on the web version of Figma as well? If you haven’t yet, can you please try loading your files in the web browser to see if this travels?
Hi @ksn,
Sorry for my late reply. Thank you very much for responding to my inquiries and providing some solutions. I appreciate it.
Yes, I split the file into six different files as I was rushing to meet a deadline and was desperate. They were mainly text and a few images for a presentation. This often happened with heavy text (no style), especially when I tried to edit words, e.g., my resume. This applies to other work as well. I worked on drafts.
I have tried working on the Figma web version, and it worked. I have also duplicated a version of the file, but I need to observe it further as the issue occurred intermittently.
I will reach out to Figma to check my files, if need to. 😃 Thanks again 😇 🙏
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