Lost figma file

Hey there!
If your file was deleted, but not permanently, you may be able to recover the file! The good news is that we don’t permanently delete files from Figma unless you manually click “delete forever” or if you delete the team or project that the file was in.

You will be able to restore the file by opening your Drafts then opening the Deleted tab. Right click on the file and click Restore. The file will then be restored to the project it originally resided in.

To see all available files that can be restored, please make sure that you also set the “Created by” filter to “anyone” rather than “you.” You, and anyone else who had access to edit that file should be able to find it and restore it this way.

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Here’s a guide from our Help Center with more information on this: Delete and restore files.

If this doesn’t help, I’d suggest you to reach out directly to the support team with a link of your file (if you prefer not to share it publicly here) so they can check your permission’s right: here Hope this helps!

I lost my Figma file, how to get it back, I have the link of that file but it is showing the source is deleted. i even saw in the deleted section but i can not see that file their also and even i have not deleted permanently also so how would i get it ?

Hey @NIMISHA_GIRIDHAR_IDEKAR – I saw that you ended up filing a support ticket regarding this, and that an agent has reached out to you. Can you let me know if you did not receive that response?

Hey @megabisnesonlain , welcome to the community and thank you for reaching out to us!
I see in the backend that you have already filled out a support ticket and our team is waiting for your response for further investigation. Please check your inbox via mail, your ticket number is 1141132 for your reference, thanks.

Hi! Please help!

I am making a template for water system mimic inside a container, similar to this:

I chose two lines to move them, but I managed to press “create component” and now everything in my container is removed.

Please help!! 🙂

Hey there! You can undo by using this shortcut : Command+Z

You can also keep track of changes you’ve made to your files with version history, to get access a file’s version history from the file name menu:

1. Click on an empty spot in the canvas to deselect any layers.
2. In the toolbar, click the next to the file name.
3. Select Show Version History from the options.
4. Figma will show the file’s version history in the right sidebar.
   
   

You can also check our guide for more information here:

I hope this helps!

[image removed by Community Support team as it is considered PII]

Hi there! I can’t see your support ticket in our backend, please make sure you have filled out this form here.

Please use your Figma account email, include the URL of your file, so the support team can try to locate it.

If you prefer, I can create on your behalf. Please confirm if your address mail is: 7xxxx44@xq.com Thank you!

It’s my friend’s file and the support ticket has been submitted，thanks.

I am having the same issue above, and I submitted a support ticket. I have the link but the file is gone and will not load. It is not in my drafts or deleted tab.
, [image removed by Community Support team as it is considered PII].

Please reach out to me as soon as possible.

Hey @1246087845 , sorry to hear you are also having issue with your file. I’ve created a support ticket on your behalf (ticket number: #1177215). You can check your inbox, you should have received my message by mail.

Please also mention the URL of the file directly by mail so the support team can investigate it. Thank you!

please recover my figma file 

lost my 2,3 files how i can recover them

Hey ​@Abdullah Tariq and ​@Akash Gupta! I’m really sorry to hear that you’ve lost your files—I know how frustrating that must be. Let’s try a few steps to see if we can recover them.

First, please check:

• If the file is in your Deleted folder (Go to Drafts > Click Deleted). If it’s there, right-click to restore it.
• If a teammate who had access to the file may have moved it.
• That you’re logged into the correct Figma account—try switching accounts from the top-right or top-left corner of the file browser.

A few more things to check:

1.  Could you confirm if these files were drafts? 

   For users on a Starter or Professional team, we’ve relocated where your drafts live. You’ve been asked to move your drafts into a team space.
   Just to clarify, with the recent change we made, the contents of the side bar view will now depend on the team you’ve selected in the drop down.
    

2. Can you check the team picker in the sidebar to see if the missing files are in another team space?

   

   
   
   
   
   
   
   
   
   
    

3. Check in the Deleted section of your Drafts to Move folder.
    

4. Do you have any file links for these drafts? You might find them in:

• Your web browser history
• Past conversations where you shared the file
• The File > Recently Closed menu in the desktop app

If you can provide the URLs for the missing drafts, that would really help us investigate further. Let me know what you find, and I’ll do my best to get this sorted for you both!

hi ​@Gayani_S , 

Sorry but can’t see files in any teams or any where , But i have links of pages. Please help me to recover.

thanks

Gayani_S wrote:

Hey ​@Abdullah Tariq and ​@Akash Gupta! I’m really sorry to hear that you’ve lost your files—I know how frustrating that must be. Let’s try a few steps to see if we can recover them.

First, please check:

• If the file is in your Deleted folder (Go to Drafts > Click Deleted). If it’s there, right-click to restore it.
• If a teammate who had access to the file may have moved it.
• That you’re logged into the correct Figma account—try switching accounts from the top-right or top-left corner of the file browser.

A few more things to check:

1.  Could you confirm if these files were drafts? 

   For users on a Starter or Professional team, we’ve relocated where your drafts live. You’ve been asked to move your drafts into a team space.
   Just to clarify, with the recent change we made, the contents of the side bar view will now depend on the team you’ve selected in the drop down.
    

2. Can you check the team picker in the sidebar to see if the missing files are in another team space?

   

   
   
   
   
   
   
   
   
   
    

3. Check in the Deleted section of your Drafts to Move folder.
    

 

 

 

 

 

 

 

4. Do you have any file links for these drafts? You might find them in:

• Your web browser history
• Past conversations where you shared the file
• The File > Recently Closed menu in the desktop app

If you can provide the URLs for the missing drafts, that would really help us investigate further. Let me know what you find, and I’ll do my best to get this sorted for you both!

Hi, I lost access to my file as well and none of above tips work.

I have a link to the file, can share it in PM. I’m the owner of the file.

When I click on the link i have
 

I have created a request but no answer from Figma team :(

Hey ​@wm88! I found your support ticket (Ticket number #1264451) and checked the file link from your ticket. It looks like your draft has been deleted. When a file is deleted, it usually moves to the Deleted section of your Drafts. Could you please check there to see if it’s available? From there, you should be able to restore it.

Let me know if you have any trouble finding it or if there's anything else I can assist with. I’m happy to help!