Hey @Vanessa_Traub,

This is a real survey request from Jeff on our Research team.

A good rule of thumb to follow is if the email is coming from @figma.com, it is legit.

The reason for the lack of imaging or an email template, is that these come directly from the Research team for a chosen few users. There’s no major involvement from our email marketing or transactional teams to build and/or send out mass emails.

Hello I received this email from Figma about a survey. I wanted to know if this was actually from the company or a fake. Thank You!

Hey there @Jordan_Fenty welcome to the forum! Yes, I can confirm that this is a legitimate email from our research team here at Figma!

Received the same and was wandering too and google search led me here. This really looks exactly like a low tier spam/phishing email!

I think you REALLY need to update your email-templates… 😆

I got this email today, is this legit or spam?

I got the same one. The first screenshot in the thread is from “research@figma.com”, ours are from “research-surveys@figma.com”. I’m going to echo the sentiment of EdiR, these really do look like scam emails and there are plenty of threads on here, reddit, etc all asking about it.

There’s an easy way to fix this. These need to tell people to check their Figma accounts for a notification instead of including a link in a sketchy picture-less email 😁

Cheers!

I also received one from research-surveys@figma.com, did you fill yours out? Any updates if it‘s also a real one?

Hi, I have received this email and I’m wondering is it from real Figma team or some fake thing? I did a research on this forum and I came to the conclusion that every legit email is from research@figma.com, mine is from research-surveys@figma.com.

I filled mine out, the survey seemed detailed enough to the point that scammers wouldn’t put that much effort into it. (Especially compared to the level of effort in the email design)

Hi there, thanks for reaching out. I checked with our internal team and they confirmed it’s legit. My apology for the confusion!

Thanks,

Toku

Same i received a gift card after finishing the survey. Got $10 from ribbon and the email is research-lf@figma.com . Is this legit ?

Fire your email department haha

This totally looks fake, just thought of reporting & confirming.

Hey @pkp,

This may be a legit email from FigmaFy, but we cannot confirm, as we are not associated with FigmaFy, nor are we the same company.

I’ve received an email from Figma last week just like the above one. Would you please give me a hand for my confirmation. 🌹 🌹 🌹 🌹Many thanks!

I’ve also received an email as follows:

Hi @evalli,

As mentioned in this topic’s marked solution, is the 1st email coming from an @figma.com email address?

If so, then yes - it is legit.

The complete screenshot of the 1st email is as follows:

The complete screenshot of the 2st email is as follows:

Thanks for the full screenshots, @evalli!

Yes, these are both legit Figma emails from Angel on our Research Team.

I’m super grateful for your precious verification time. 🌹 🌹 🌹 , and thanks a million for your reward. 🥰 🥰 🥰

You’re welcome, @evalli! Happy to help! 🙂