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I get this error when I try to open fig files in figma, and it also gives the same error when importing

  • December 18, 2024
  • 1 reply
  • 145 views

leyla1

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I get this error when I try to open fig files in Figma, and it also gives the same error when importing

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1 reply

y_toku
Figmate
  • Community Support
  • 2544 replies
  • December 19, 2024

Hi there,

Thanks for reaching out. Do you know if this happens only on your environment?

Or, could you try the troubleshooting below?

  • Close any Figma tabs you’re not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the problem persists, could you save a new copy of the original file and try importing it again?

Thanks
Toku