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Adisa_Temitope
Jul 12, 2024 11:29 AM UTC
Question

I can't install figma on my laptop

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1 reply

Gayani_S
Figmate
Gayani_S
Community Support
Jul 15, 2024 11:20 AM UTC

Hey @Adisa_Temitope, thank you for reaching out!

The desktop app installation process may fail for various reasons and we would like to help troubleshoot further.

We’d appreciate if you could please check the following:

  1. Can you confirm if you are downloading the latest installer from our Downloads Page?

  2. Could you also please confirm what device and OS version you are using?

In general, I’d also recommend checking:

  • Are you able to install the app if you temporarily disable or allowlist the installer for any antivirus software running on your device?
  • Are you able to install the beta app instead: Guide to the Figma desktop app

Thank you,
Gayani

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