Hi there, thanks for reaching out to the community.

As a first workaround, please clear out the cache to see if that helps.

You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache you can:

1. Quit the Figma desktop app


2. Open Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma"


3. Try opening the desktop app again

You can clear the desktop app cache on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting. If you’d prefer to manually clear your cache you can:

1. Close the Figma desktop app


2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma


3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist


4. Launch the desktop app again

If you are still running into issues, please reach out directly to the support so they can investigate further the root cause of your issue: here

Please use your Figma account email, include a link to the file, and add support-share@figma.com as an Editor, and share your console log (you can follow the steps in this article here) so they can take a closer look. Thank you!

Thanks for the response. I am using Figma in Web. So give me solution for web plz.

For the browser, you can also try to clear out the cache to see if that helps:

• Google Chrome: Clear all your browsing data to remove offline changes from Figma: Clear cache & cookies - Computer - Google Account Help


• Safari: lets you choose which websites you want to delete data from. You can use this feature to remove data from just Figma: Clear cookies in Safari on Mac - Apple Support


• Mozilla Firefox: lets you choose which websites you want to delete data from. You can use this feature to remove data from just Figma: Manage local site storage settings | Firefox Help


• Microsoft Edge: Delete your browser history to remove any offline changes from Figma: View and delete browser history in Microsoft Edge - Microsoft Support

And if this still doesn’t help, please reach out to the support team and follow the instructions as mentioned below: here Thank you!