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sophie3
November 18, 2023
Question

File not loading

Hi , my file is not loading ,I’ve tried it several times .I even tried to delete the app and download it again, same thing it just keeps rolling but nothing .

image

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1 reply

y_toku
Figmate
y_toku
Community Support
November 20, 2023

Hi there,

I hope it’s already fixed, but if you’re still in the same situation, I would recommend looking at this article: https://help.figma.com/hc/en-us/articles/360040528973-My-files-are-not-opening

If you can’t solve this, could you reach out to our support team: https://help.figma.com/hc/en-us/requests/new

Thanks,
Toku

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