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Figma's ai is not appeared in new Interface

  • November 12, 2024
  • 7 replies
  • 252 views

srinidhi

why Figma’s Ai suddenly gone? it has been handy for several purposes when designing

Best answer by dvaliao

Thanks for confirming, @srinidhi!

Our AI team confirmed that there was a bug on the backend that may have caused this. They just pushed a fix today. Please refresh your tabs and let us know if you’re still not seeing your AI features.

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7 replies

dvaliao
Figmate
  • Community Support
  • 4591 replies
  • November 12, 2024

Hey @srinidhi, thanks for reaching out and sorry to hear this!

I took a peek at your account using the email associated with your forum profile. From what I can see, you should still have access to AI.

Have you upgraded your plan recently or have you switched the team you’re currently using?


srinidhi
  • Author
  • 2 replies
  • November 13, 2024

Thank you for your response. i’m in the education plan. how can I get AI features again


dvaliao
Figmate
  • Community Support
  • 4591 replies
  • Answer
  • November 13, 2024

Thanks for confirming, @srinidhi!

Our AI team confirmed that there was a bug on the backend that may have caused this. They just pushed a fix today. Please refresh your tabs and let us know if you’re still not seeing your AI features.


srinidhi
  • Author
  • 2 replies
  • November 14, 2024

Thank you so much. I have gotten back AI features. I hope it stays because it is very handy.


dvaliao
Figmate
  • Community Support
  • 4591 replies
  • November 14, 2024

So glad to hear that @srinidhi! 🙂

Please let us know if you run into any further issues.


111117
  • 1 reply
  • December 12, 2024

Hi,i’m in the education plan too. but I dont have AI features in my too bar, how can I get AI features again


dvaliao
Figmate
  • Community Support
  • 4591 replies
  • December 12, 2024

Hey @111117, sorry for the confusion!

Srinidhi did not automatically have access to AI because they are on an Education plan. Their EDU plan was already granted access to the AI beta, and a bug on the backend temporarily removed their access.

I took a peek at your Figma account associated with the email address you’re using for the forum, and you have not yet been added to the AI beta. We’re still slowly rolling out AI, so you will be notified when you’ve been added to the AI beta.


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