Skip to main content
Eddie_Beaumont-Thomas
September 25, 2023
Solved

Figma is saving, closing your app will discard changes

Hi. I made some changes to the Figma desktop but some changes have not been saved. Some aspects of the changes, text, frames, and comments are showing online but images while present in the layers are not showing on the page. It’s been in this state for over an hour and I cannot shut down the app because I get a warning that the changes I have made are being saved and these changes will be lost if you shut down. I was under the impression that this could not happen as the saved desktop work would sync to the cloud. I have left comments to the client that their requests have been completed. That comment has been saved but not my changes. So, I’m stuck in limbo with the prospect of my changes being lost (4 hrs work). Any advice would be appreciated.

This topic has been closed for replies.
djv
djvSolution
Community Support
September 26, 2023

Hey All, thank you for your patience and understanding!

This was related to a service disruption we had yesterday:
https://status.figma.com/incidents/k2rgjh56bddy

We’ve already pushed a fix, and things should now be working as expected!

43 replies

Adam_Davila
September 25, 2023

same issue

Marius_Chisholm
September 25, 2023

Same here.

September 25, 2023

love the reference

Disenador_Certika
September 25, 2023

Same here… Im worried since isn’t saving my work 😢

September 25, 2023

yeah, same problem, dont know what to do

Disenador_Certika
September 25, 2023

Looks like is fixed!

Silvia7
September 25, 2023

not for me 😦

Eddie_Beaumont-Thomas
September 25, 2023

Figma status report shows the issue as resolved and they are monitoring. I’m not seeing the results yet. I’ll give it a couple of hours and then make the decision to lose and start again.

Josh
Former Community Manager
September 25, 2023

@Eddie_Beaumont-Thomas Are you still seeing issues here or has it resolved for you?

Eddie_Beaumont-Thomas
September 25, 2023

I’m not seeing any update to my work online and my desktop app is still telling me my work is being saved and not to shut down.