Skip to main content
Eddie_Beaumont-Thomas
September 25, 2023
Solved

Figma is saving, closing your app will discard changes

Hi. I made some changes to the Figma desktop but some changes have not been saved. Some aspects of the changes, text, frames, and comments are showing online but images while present in the layers are not showing on the page. It’s been in this state for over an hour and I cannot shut down the app because I get a warning that the changes I have made are being saved and these changes will be lost if you shut down. I was under the impression that this could not happen as the saved desktop work would sync to the cloud. I have left comments to the client that their requests have been completed. That comment has been saved but not my changes. So, I’m stuck in limbo with the prospect of my changes being lost (4 hrs work). Any advice would be appreciated.

This topic has been closed for replies.
djv
djvSolution
Community Support
September 26, 2023

Hey All, thank you for your patience and understanding!

This was related to a service disruption we had yesterday:
https://status.figma.com/incidents/k2rgjh56bddy

We’ve already pushed a fix, and things should now be working as expected!

43 replies

David_Stolba
September 25, 2023

Same same. But Figma just pretending like nothing has happend. XD

Karina_Moisei
September 25, 2023

The same problem.

September 25, 2023

Problem is still here

Antony5
New Member
September 25, 2023

Same here. Cannot do anything.

Miguel_Martinez-Abreu
September 25, 2023

I have the same problem

Igor_Kolesnikov
September 25, 2023

Yep, same problem

Eduardo_Pop
September 25, 2023

On our team, we are also experiencing issues while publishing updates to a library. Not to mention the loading times eventually running out and giving us error screen.

Amit_Arora1
New Member
September 25, 2023

Yeah the load times are quite high relatively and when I paste an image it just isn’t saving it.

David_Stolba
September 25, 2023

Nothing just an inchident.

Eddie_Beaumont-Thomas
September 25, 2023

Figma is now aware and is now investigating slow load times and saving issues.