Figma flickers when loading or when switching between tabs or zooming

I am also having this issue as of late. Just done the NVIDIA settings update recommended by @Andrey18 so fingers crossed it works for me too as its very disruptive when it happens.

Tried the fix, thought it had worked but its still doing the weird flash and reload to the page 😦

We are having the same problem with bigger complex files. Working is impossible due to constant flickering behavior of Figma web or desktop app even using powerful hardware. Even following all the solutions commented above won’t solve de issue. It’s unfortunate that the only way to work for us now is by splitting the file into smaller projects. This strategy will solve the problem by now but is not comfortable at all for our workflow.

I hope Figma support team find a solution the earliest possible

Hey @Gonzalo_DLP, thank you for flagging this!

I know this is no the optimal solution, I’d recommend to reduce the memory in your file. Tips on reducing memory can be found here: Reduce memory usage in files.

Also, please do reach out to our support team if this does not solve your issue.

Hi @Gayani_S, thanks for your response. We are usually working with high quality files for high end clients. Even if we can optimize few cases, in general, reducing the quality of the images is not a real solution.

Do you think it is possible for Figma’s support team to analyze if there’s a way of improving the performance of the software itself? It will be essential for us since we are expecting future presentations with the same amount of information and quality.

Thanks in advance for your help and support

Hey @Gonzalo_DLP, I completely understand that reducing image quality isn’t a viable option, especially when working with clients.

I do think it’s best to double-check with our support team to see if there are any other solutions available to improve performance. I’ve gone ahead and submitted a support ticket on your behalf. Your ticket number is #1138682, for reference.
If possible please share a direct link to the file with our team, and invite support-share@figma.com with “can edit” permission so they can look into this further. Note that users with @figma.com emails on your team do not count towards your billing.

Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay.

Appreciate your patience in the meantime!

This is the same issue as the one I have here. Same problem.

Figma keeps reloading - Ask the community - Figma Community Forum

It’s difficult to do a video of it, as the video could be 2h long - as there is never a definitive trigger that causes the issue.

Hey @Luke-Itineris, thanks for reaching out!

I’ve seen you’ve mentioned the following

• Desktop app
• Windows 11 Business
  Keeps reloading:
• zooming into an image
• going from proto back to the file
• many other random scenarios

Can you please let me know if you also have a large file? If so, have you tried to reduce the memory? Tips on reducing memory can be found here: Reduce memory usage in files.

Can you please Force-quit the Figma Desktop app and restart it. Also, can you try clearing out your cached files and see if that helps? Please follow these steps: Clear desktop app cache

Hi @Gayani_S, myself and @Luke-Itineris have been having this same issue for sometime and seems to have started at around the sametime also. Its as if there has been and update to Figma that has casued this. I have cleared cache, I have altered settings and the problem is still there. As mentioned by others its hard to capture as the flickering and reloading of assets etc is not to an exact minute, it seems to be sporadic.

Hey @Simon31, thanks for getting back!

I do please advise you both to contact our support team via this form. Our support team will get you connected to our technical quality team and they can investigate further what’s causing this.

In the meantime please do use our desktop app or you can work on Safari, Microsoft Edge and Firefox.