Figma flickers when loading or when switching between tabs or zooming

Hey @Andrey18, thank you for reaching out!
I’ve requested access to view the screen recording.
Is this also happening in the browser?

Can you please Force-quit the Figma Desktop app and restart it. Also, can you try clearing out your cached files and see if that helps? Please follow these steps: Clear desktop app cache

Please confirm if your desktop app is running on Windows 10 or later in a 64-bit environment. I’d recommend to update to the newest version of the operating system.

Let me know if clearing the cache resolved the issue? Happy to help further.

I cleared the cache, it didn’t help. everything is fine in the browser. Application only. I turned off disable hardware acceleration and now everything works, the problem disappeared

New problem. With acceleration turned off, Figma slows down in projects. And with it the flickering will fade again. I also found out that everything is fine on the second monitor. There resolution is 1280x1024 75h
The main monitor where flickering occurs 1920x1080 75h
what to do?

Hey @Andrey18, thanks for confirming this, I can get you connected to our technical support team. Before that could you please answer me the following question:

1. Can you let me know if this is happening only on the main monitor (1920x1080 75h), or does this persist on the laptop screen as well?

2. Also, to cover some bases, can I have you try fully uninstalling, then reinstalling the desktop app and see if anything changes?

3. Can I also have you try downloading the Figma Beta app and see if you encounter the same thing there? Beta version of desktop app for macOS

4. Can you try switching the color space in the desktop app to sRGB instead of its current default?
   You can see more on how to do this here: Color management in the desktop app.
   Our engineering team had found that similar flickering issues in the desktop app have been resolved with switching to sRGB color space from the app default (app default is unmanaged).

5. Is this flicker happening on all files, or only on particular files?

Thanks in advance!

1. This only happens on a 1920x1080 monitor
2. Already did it, didn’t help
3. Downloaded the beta, same thing.
4. Switched, problem remained
5. For everyone

Hi, I have this problem as well and have for almost a month now. I have cleared the cache, force quit, switched colour profiles, updated my graphics card drivers and uninstalled / reinstalled the application. I even upgraded from Windows 10 to Windows 11. No dice.

It only happens on my main monitor (2560 x 1440, 165hz) and not on my second monitor (3480 x 2160, 60 Hz) or browser. When I restart my computer, the problem resolves for a day and then starts happening again.

It happens on all files. The art board itself is unaffected; it is only the design panels and navigation bars that start aggressively flashing and flickering–and not just when zooming, switching tabs, or zooming. It’s any time I move my mouse. Sometimes the navigation even splinters itself into artefacts. It makes it impossible to use the desktop app at all. I need the convenience of the tabs to move between different projects, so if there’s any solution, I would be very glad to hear it!

It’s worth noting that this was not a problem before a month ago, and I have not changed monitors or any computer parts. It just started happening randomly one day. It does not happen on any other device I own.

I think I fixed it. In the NVIDIA settings, I chose Figma for the settings and disabled vertical sync pulse. Try it and let me know.

Hey everyone, apologies for the delayed response!
Glad to hear the issue got resolved for you @Andrey18. Please reach out if you should experience any issues in the future.
@Alexandra_PS could you indeed try out the step to see if this works for you? If not please let me know I can create a support ticket on your behalf and get you connected to our technical quality team.

Thanks,
Gayani

Yes, this does seem to have fixed my problem as well 🙂 Not sure why it was only affecting the one monitor, but so far I haven’t had any more issues!