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ro.ma.dsgn
March 12, 2024
Solved

Figma desktop app is out of date (+stopped working on mac os 10.13.6)

  • March 12, 2024
  • 28 replies
  • 5129 views

Figma stopped working on mac os 10.13.6

Hi. after the latest updates, the company stopped working on mac os 10.13.6

Can I get a link to an earlier version of the app?

Unfortunately, I do not know which version of the figure will suit me. But she stopped working last week.

Thanks!

This topic has been closed for replies.
Best answer by Robert_Bye

Hey everyone! I’m Rob and I lead product on our Desktop App.

We’re really sorry people are experiencing issues with this. Sadly this is an upstream change from Apple and Google around Xcode and Chromium that is outside of our control.

We are also unable to provide warnings before updates as we can’t encourage using unsupported versions of Figma for a number of reasons.

I would suggest people experiencing this issue either update their OS version, or continue using Figma in the browser. We’re aware that this means custom fonts may not be supported, but sadly we aren’t able to provide workarounds at this time.

Again we’re so sorry about this, but sadly there is nothing we can do at this time.

28 replies

July 19, 2024

The worst part of it is that it seems like browser version doesn’t work with Figma agent as well, so you can’t use any of your desktop fonts. So using Figma now became useless for me as well…

Williams_Caro_Galvan
August 16, 2024

Work fine I have same version, People just never, ever push the button update now.
So, Sad @Celine_Figma support is not helpful, well life is like this, don’t worry we will survive, even if we have to crack the app from now.

Yanis_Azze
New Participant
September 1, 2024

I don’t want to update my Mac since it has a lot of dependencies and don’t need to. I used an older version of the Figma app to have run since the incompatibility was completely arbitrary and just a planned obsolescence scheme, even though that was annoying as the app violates you into updating without choice or consent so I had to use a lot of trick to prevent that.

But now even though the app perfectly works on my system, I receive a new violating notification: “Figma desktop app is out of date!” which after exploring the app files and logs is completely false.

Some colleagues have already stopped using it, but now I’m considering outright banning it given how unreliable the app is because of these forced update and completely arbitrary incompatibilities. Even Adobe products let you use any older version you want without forcing you, the fact that Figma wasn’t bought out but is doing worse it telling of the policy and future of this app…

Timmm
September 2, 2024

You are not alone. Dealing with the same nonsense. Its sad that we are forced to use new technology that is worse than old technology just so we can line the pockets of the tech industry. Planned obsolescence is real and completely absurd. Why should I have to pay apple thousands of dollars for a laptop that I know is going to stop working after a couple years just so I can use Figma… 🫠

Hi.Chang
September 2, 2024

My Mac is still an older device with an Intel chip,running on version 10.14.6.I don’t want to update the device for now.Is there any way to continue using it?

Yanis_Azze
New Participant
September 2, 2024

Trying to figure it out, you could use older version that they’re were forcing you to update unless you block it, now they’re arbitrarily forcing the app not to work

Celine_
Figmate
Community Support
September 2, 2024

Hi everyone! Thanks for your feedback, and sorry for the frustration. We’ve shared it internally. Unfortunately we aren’t able to provide workarounds at this time. I’ve gone ahead to merge your topic with a similar one to gather all your feedback in the same place.

For more context, please check our response from the Desktop App team below:

Timmm
September 2, 2024

This isn’t really a solution as much as a lot of words that dont explain anything. In so many words you are saying sucks to be poor get a newer computer. 🙃