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Figma desktop app is out of date (+stopped working on mac os 10.13.6)

Forum|Forum|2 years ago
March 12, 2024
28 replies
5129 views

Figma stopped working on mac os 10.13.6

Hi. after the latest updates, the company stopped working on mac os 10.13.6

Can I get a link to an earlier version of the app?

Unfortunately, I do not know which version of the figure will suit me. But she stopped working last week.

Thanks!

Ask the community

This topic has been closed for replies.

Best answer by Robert_Bye

Hey everyone! I’m Rob and I lead product on our Desktop App.

We’re really sorry people are experiencing issues with this. Sadly this is an upstream change from Apple and Google around Xcode and Chromium that is outside of our control.

We are also unable to provide warnings before updates as we can’t encourage using unsupported versions of Figma for a number of reasons.

I would suggest people experiencing this issue either update their OS version, or continue using Figma in the browser. We’re aware that this means custom fonts may not be supported, but sadly we aren’t able to provide workarounds at this time.

Again we’re so sorry about this, but sadly there is nothing we can do at this time.

Celine_

Community Support

Hey there!

Can you please update your OS? The minimum operating system (OS) requirements is Apple macOS 11 or later.

Also, if you are using Figma on browser, please be aware that the minimum browser requirements are:

Chrome 84 or later
Firefox 79 or later
Safari 15.5 or later
Microsoft Edge 84 or later

And to download the desktop app: here
For more information, you can check our guide: here

Hope this helps!

Ana_Lordello

I’m having the same trouble, and unfortunately I can’t update my OS either, since it is an old computer. Is there any link for the older version of Figma?

W

Waqas_Ahmed

The system cannot be updated further, that’s why needed the older version.

Celine_

Community Support

Hey everyone,
Unfortunately, we’re not able to offer older versions of the Desktop app compatible with previous OS versions. And so for now, we suggest using the browser or updating your OS. As explained, the minimum operating system (OS) requirements is Apple macOS 11 or later.

Hope this clarifies!
Celine

leosimoes

I installed the new version and it stopped working.
My mac is old and cannot support new OS versions.
You could explain that before ask for update.
Now i can’t use anymore at the desktop.

N

Nadya3

I have the same problem and i also can’t update system 😦

J

johnnyharris345

You have to update your macos and contact to Figma support for further instance.

N

Nadya3

Here is older version: https://desktop.figma.com/mac/Figma-98.10.0.zip
This installation worked for me some days ago, but now they stopped it too 😦

Celine_

Community Support

Hey everyone,
To give some clarity, we don’t recommend the older version due to ongoing changes from Apple and Google, so things totally outside our control. (We’re not able to provide older versions of the Figma desktop app). Thus, as an alternative, we suggest updating the OS or using Figma in the browser. Thank you for your understanding!

Inbolet

You just killed an entire scope of clients! You have to let people have an olde version! Mac is a computer that has been held for more than 10 years. Of course, people can’t update it. or at least warn before!

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