Skip to main content
Portalle_Designer
April 15, 2021
Question

Desktop app blank white screen/crash

  • April 15, 2021
  • 97 replies
  • 83599 views

Hello, after today’s update, there is a problem. After starting the figma, after about 1-2 minutes of operation, the entire application screen simply turns white. What could be the problem?

This topic has been closed for replies.

97 replies

Sylvia
June 17, 2021

I’m having the same problem with the Figma App and Windows. It happens after half a minute or so. It was fine before the update. Is there a way to install an older version?

Loo_Say_Hien
June 18, 2021

what’s up figma? i hv the same issue as everybody here. whats your take?

Roman_Gutorov
June 18, 2021

I have the same problem @figma. What’s wrong with your update?

Nemanja1
June 19, 2021

I have the same problem @figma When I update 2 days ago.
First this 3 times (screenshot 1) than 4th time this (screenshot 2), in the range of 15 minutes!


Eskendir_Nursila
June 23, 2021

@Nemanja1 Hi! Could you solve this problem, cause I have the same one?

Peter_Lam
June 23, 2021

Actually, I got the opposite - A blank screen (As if the whole OS crashed) when I switch to the Figma Google Chrome tab on my MBP 16" that stays like 3+ seconds before Figma UI “turn back on”. It is reproducible every time. Only happen to start today.

MBP 16" 2019 running 10.15.7 Chrome 91.0.4472

Aaron_Frein
June 24, 2021

@Robert_Skrobe - I can’t speak to any of the other behaviors described in this thread, but I was struggling with Figma (almost) always presenting a blank black screen on my macbook pro. After playing with it for a while I discovered that it has to do with my use of Spaces. It only seems to break on Desktops 2+, but always displays fine on Desktop 1.

FYI @figma

Roman_Gutorov
July 1, 2021

It was possible to solve the problem with the white screen in Figma by expanding the memory capacity of the swap files. I use Windows, I don’t know if there is anything like this on a Mac.
image

haseeb
July 5, 2021

I have the same problem after update . Is there a solution ? any release planned with a fix for this ?

Tan_Meng_Jun
July 10, 2021

My file has been lagging and I will end up getting stuck on a blank screen. I tried closing and opening my file, restarting my computer, and deleted a huge chunk of components (thanks to my other Mac laptop that I am able to work on my file) but this problem still persists. I am mainly using my Windows computer to do my work and apparently it is having problems while my Mac device is working fine (with the occasional laggy experience).

Is anyone also experiencing this? How can I solve this problem as I urgently need to get it fixed.