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Question

Desktop app blank white screen/crash


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97 replies

Alexandra8

oh it’s wonderful!! I love u! I can’t work many days and now I can. Thank a lot!


Andy_Foulds

Tried all the fixes above but both the desktop App and browser crash after eating up to 30GB+ of RAM. WTF?


Harry4
  • 1 reply
  • October 21, 2021

The same thing happened to me today after updating the latest version, although it only tends to crash the design file when I select layers with the control key and left-click. I have tried the fixes above, however, it still happens.


Dan_Kellett

I’m also running into this issue on Windows 11. Opening the file in Firefox is a working workaround for me.


Mike_Arzum

Same here - Figma dont give a **** on this problem… paying for this and cant work.
Thinking of going back to Adobe Creative Cloud.
Unusable piece of **** what i liked in Figma, NOW i hate it


Jacek_Dolinski

Same problem here. Didn’t have that issue in previous version. After update is hard to work with bigger or many project’s open at once. Hope they will sort it out in next update…


Alexis_Helman

hey! 😹 🚹

✋🏿


tank666
  • 4859 replies
  • January 12, 2022

tank666
  • 4859 replies
  • January 12, 2022

Huy_Ph_m
  • 1 reply
  • January 13, 2022

This worked for me ! Thank you very much


Maurice1
  • 2 replies
  • January 20, 2022

Click on the arrow on top bar on the right side and click on the “New Window”, its open a new figma app and you will see all your projekts.

image


Labib_Khan

did you find any solution cz i also face the same problem,
windows 11, 8 gb ram


111261
  • 3 replies
  • June 29, 2022

Thanks! It works for me!


NEOX
  • 1 reply
  • July 13, 2022

is possible to make in netivefier in the white screen page error a custom page or custom screen? 😊


Ale11
  • 1 reply
  • March 27, 2023

here is my 5 cents:
I have experienced the same problem on my desktop application (win 10 - 64), and after reading a lot of posts on this forum (without any valid, clear and serious solution from Figma, which is the worst part of all this) it occurred to me to open the conflicting project in Firefox and voila! the problem disappeared.

It seems that there is some conflict with some chrome extension in my case (god knows which one), and I guess it will be the same in many cases here.

And Figma team: Yes! I want to revive this topic because your support is a quite lack of creativity.


  • 8 replies
  • May 17, 2023

I have solved my issue by disabling hardware acceleration. https://thegeekpage.com/google-chrome-white-screen-error/


Wayne3
  • 20 replies
  • June 27, 2023

I just had this problem, is there a fix for it yet?


thanks dud, it’s work for me, did u work on your desktop Figma?


same with me dud, when i open Figma my desktop flickering, and try to open another page flickering still effect, did u solved ur problem?


Flavio4
  • 1 reply
  • November 7, 2023

Hi! I was experiencing the same issue, but I use chrome on a ubuntu OS. I tried to open into a firefox browser and all was working fine, but in chrome all screens became white or black. So after some search i tried to DISABLE HARDWARE ACCELERATION in this screen “chrome://settings/system” and now everything was just fine. 🙂


Wayne3
  • 20 replies
  • March 22, 2024

I am still getting this problem and it almost 3 year sense this has been reported as a problem?


y_toku
Figmate
  • Community Support
  • 2320 replies
  • March 25, 2024

Hi there,

Sorry to sorry to hear about the issues you’re experiencing. If you’ve gone through troubleshooting steps and are still having the problem, could you please file a bug report?

Our internal team is having a difficult time replicating this issue.

Thanks,
Toku


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