Hey @kssokolovskayaa , thanks for reaching out to the community!

Can you clarify if you have deleted a file or a team?

If you have deleted a team, you can follow the instruction in this article:

Hope this helps!

Thanks for your help, but none of this helped. The email did not arrive, and it is also not in spam. The “deleted” is also empty.

Thanks for letting me know. Can you clarify weather it is a file or a team that’s been deleted? I can escalate to our support team.

If it is a team, can you please share the exact team name (letter casing matters here), or if it’s a file, a file URL would be the most helpful for us to investigate. Thank you!