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Question

Deleted team


Hi! Accidentally deleted the command along with an important file. The link to the mail has not arrived

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3 replies

Celine_
Figmate
  • Community Support
  • 3470 replies
  • July 10, 2024

Hey @kssokolovskayaa , thanks for reaching out to the community!
Can you clarify if you have deleted a file or a team?

If you have deleted a team, you can follow the instruction in this article:

Figma Learn - Help Center

Hope this helps!


Thanks for your help, but none of this helped. The email did not arrive, and it is also not in spam. The “deleted” is also empty.


Celine_
Figmate
  • Community Support
  • 3470 replies
  • July 11, 2024

Thanks for letting me know. Can you clarify weather it is a file or a team that’s been deleted? I can escalate to our support team.
If it is a team, can you please share the exact team name (letter casing matters here), or if it’s a file, a file URL would be the most helpful for us to investigate. Thank you!


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