Comments are gone

Yes, as mentioned above - this is a service disruption that we’re already investigating.

The comments in my Figma document all randomly disappeared. I looked through the resolved comments, but it appears the comments are deleted entirely. How can I resolve this?

An hour ago my Figma app updated, and all of my comments are gone. I’ve tried reseting it, opening Figma from the browser even tried opening it from a windows, mac, and iPhone, but i cannot see my comments anywhere, is somebody experiencing the same issue and is there a way to resolve it?

Same thing happened to me. All comments just disappeared and Figma was unusable – and I was on a conference call with all the major stakeholders presenting when everything went down. About 3 minutes ago comments re-appeared, but not before they’d made me look incompetent on a call with the entire executive team.

Same issue. All comments have vanished

Same here, in December 2024. Added comments in the file previously, today I see none of them. I try adding more, and as soon as I add one, it disppears. Reloading All brought them back.

Mine have now be restored

I cleared my cache in Figma and that did the trick for me. Hopefully this helps!

Just go to help and type “cache” and it should be the first option.

I am facing the same issue both and desktop and browser, I cleared the cache but still I am unable to see new comments on my canvas