Question

Can't Login on desktop app

Forum|Forum|5 years ago
May 8, 2021
33 replies
21589 views

I’m new on figma, I’ve used like two times figma on my web explorer and then I download the desktop app, I started the application, it says I need to login on my explorer

all normal it opens the page then i make a click on open desktop app (because I’ve login on my browser) but there’s nothing happened make a click again but nothing, I’ve attempted 6 times but nothing

Then like 3 or 4 minutes it says this

Device specifications:
Windows 10 home Single Language last update installed: Windows 10 20H2 KB4023057
Processor: Intel core i5
Arquitecture: x64
Ram: 8GB
Windows Language: Es-MX
Browser: Edge (Even I’ve tested with another browser (Chrome) and it’s the same)
Hope someone can help me

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timothy_shen

This is so dumb man, I used edge and it worked XD. tried on Chrome multiple times. Many thanks to the people here!

Jing_Xian

Yes. As of 21th September 2022, the bug is still there.
Unable to login to Figma Desktop App with chrome. Need to switch to Microsoft Edge, then it’s working.

Jack_Rokub

You go to default apps settings and there reset your default apps. Then go to figma desktop app and try to login again, it will open microsoft edge browser and there you login.