Skip to main content

I’m new on figma, I’ve used like two times figma on my web explorer and then I download the desktop app, I started the application, it says I need to login on my explorer


all normal it opens the page then i make a click on open desktop app (because I’ve login on my browser) but there’s nothing happened make a click again but nothing, I’ve attempted 6 times but nothing


Then like 3 or 4 minutes it says this

Device specifications:
Windows 10 home Single Language last update installed: Windows 10 20H2 KB4023057
Processor: Intel core i5
Arquitecture: x64
Ram: 8GB
Windows Language: Es-MX
Browser: Edge (Even I’ve tested with another browser (Chrome) and it’s the same)
Hope someone can help me

This worked for me, thanks!


I have fixed my problem by using the automatic repair.


Removing Cache worked for me 👍


this works for me! i copied the link several times, but then realized i need to reset default broswer. thanks!!


Thanks, man.
It worked. 🙂


Same issue on my side. WIndows 10. Chrome default browser.
Simply right click on the desktop app and click “Run as administrator” .
After that, I can open the tab on Chrome and it can login correctly.

Hope this helps


Please did you update your laptop to a higher windows?


Thank you so much, I have been trying this for a very long time just for me to search on how to work it out I came across your procedure. Thank you once again..