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I’m new on figma, I’ve used like two times figma on my web explorer and then I download the desktop app, I started the application, it says I need to login on my explorer

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all normal it opens the page then i make a click on open desktop app (because I’ve login on my browser) but there’s nothing happened make a click again but nothing, I’ve attempted 6 times but nothing


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Then like 3 or 4 minutes it says this

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Device specifications:

Windows 10 home Single Language last update installed: Windows 10 20H2 KB4023057

Processor: Intel core i5

Arquitecture: x64

Ram: 8GB

Windows Language: Es-MX

Browser: Edge (Even I’ve tested with another browser (Chrome) and it’s the same)

Hope someone can help me


This worked for me, thanks!

I have fixed my problem by using the automatic repair.

Removing Cache worked for me 👍

this works for me! i copied the link several times, but then realized i need to reset default broswer. thanks!!

Thanks, man.

It worked. 🙂

Same issue on my side. WIndows 10. Chrome default browser.

Simply right click on the desktop app and click “Run as administrator” .

After that, I can open the tab on Chrome and it can login correctly.


Hope this helps

Please did you update your laptop to a higher windows?

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