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Just_A_Umbreon
Just_A_Umbreon
May 8, 2021 8:48 PM UTC
Question

Can't Login on desktop app

I’m new on figma, I’ve used like two times figma on my web explorer and then I download the desktop app, I started the application, it says I need to login on my explorer

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all normal it opens the page then i make a click on open desktop app (because I’ve login on my browser) but there’s nothing happened make a click again but nothing, I’ve attempted 6 times but nothing

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Then like 3 or 4 minutes it says this
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Device specifications:
Windows 10 home Single Language last update installed: Windows 10 20H2 KB4023057
Processor: Intel core i5
Arquitecture: x64
Ram: 8GB
Windows Language: Es-MX
Browser: Edge (Even I’ve tested with another browser (Chrome) and it’s the same)
Hope someone can help me

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    Quirino_Lo_Russo
    Quirino_Lo_Russo
    Aug 2, 2024 9:15 AM UTC

    Same issue on my side. WIndows 10. Chrome default browser.
    Simply right click on the desktop app and click “Run as administrator” .
    After that, I can open the tab on Chrome and it can login correctly.

    Hope this helps

      Dilii
      Dilii
      Dec 2, 2024 5:39 AM UTC

      Please did you update your laptop to a higher windows?

      Jayworld
      Jayworld
      New Member
      May 21, 2025 9:56 AM UTC

      Thank you so much, I have been trying this for a very long time just for me to search on how to work it out I came across your procedure. Thank you once again..

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