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cwervo.parsons
Sep 3, 2024 6:22 PM UTC
Solved

[Bug] Whyte font is missing from Slides template

This is just a bug report (if this belongs somewhere else happy to submit this there)

The Mobile Product Review Slides template uses Whyte as the title font but that’s unavailable for most users. I’ve been using IBM Plex Serif as a replacement, but anyway, worth changing so users don’t run into this bug in the future.

    This topic has been closed for replies.
    Tom Reem
    Tom ReemSolution
    Figmate
    Sep 16, 2025 12:03 AM UTC

    Hi everyone — good news! Our engineering team has released a fix for the text style issue with this template. ✅

    💡Quick note of clarification: The Reddit post linked above shows Whyte Inktrap, which is no longer available. Going forward, you should now see Whyte correctly listed as a text style in this template.

    Thanks so much for bringing this to our attention. If you notice anything unexpected or have any other questions, feel free to drop them here — we're always happy to help.

    28 replies

    Tom Reem
    Figmate
    Figmate
    Sep 1, 2025 1:45 AM UTC

    Hello everyone — thanks for following this thread. I don’t have a timeline for a resolution yet, but the product team is aware of the Whyte font issue in the Slides template. We’ll share updates here as soon as they’re available.

    Tom Reem
    Figmate
    Figmate
    Sep 10, 2025 11:03 PM UTC

    👋🏻 Hi again, everyone — checking back in. I’ve connected with our product and engineering teams, and they’re actively working on a fix for this issue. I don’t have a timeline to share just yet, but we’re tracking progress closely and will return to this thread with any updates as soon as they’re available.

    Tom Reem
    Figmate
    Tom ReemSolution
    Figmate
    Sep 16, 2025 12:03 AM UTC

    Hi everyone — good news! Our engineering team has released a fix for the text style issue with this template. ✅

    💡Quick note of clarification: The Reddit post linked above shows Whyte Inktrap, which is no longer available. Going forward, you should now see Whyte correctly listed as a text style in this template.

    Thanks so much for bringing this to our attention. If you notice anything unexpected or have any other questions, feel free to drop them here — we're always happy to help.

    Emma Toshack
    New Member
    Sep 22, 2025 10:55 PM UTC

    Sooo… how do we fix it? I’m still getting a Font missing error message when I try to use the template. 

    Tom Reem
    Figmate
    Figmate
    Sep 23, 2025 7:30 PM UTC

    Hey ​@Emma Toshack — thanks for flagging this, and sorry you’re still hitting that font error. A couple of quick checks to start: Are you seeing the message in the browser or the desktop app? I just tested by opening a new Figma Slides file using the same template and wasn’t able to reproduce the error.

    We did recently release an update for the Figma Desktop App (version 125.8.8), so if you’re on desktop, can you confirm you’re running the latest version and see if that clears it up?

    If the issue persists, could you share the steps leading up to the error and a screenshot of what you’re seeing? That’ll give me what I need to escalate for a closer look with the product team. 🙏🏻

    Emma Toshack
    New Member
    Sep 24, 2025 2:26 AM UTC

    Hi there! I’m using figma in my browser.  I select the Mobile Product Review template, and when I try to edit the copy I get the error message saying that the Whyte font is missing. See screenshots attached. 

     

    Firoz Khan
    New Member
    Sep 25, 2025 3:46 PM UTC

    Still missing

    Tom Reem
    Figmate
    Figmate
    Oct 2, 2025 12:10 AM UTC

    Hey ​@Emma Toshack and ​@Firoz Khan — thanks so much for sharing those screenshots and the details!

    While that helps illustrate the issue on your end, I still haven’t been able to replicate it.🤔 As a next step, could you grant access to a file where this is happening? That will let me collaborate with our Product Support and Engineering teams to investigate further.

    To get that process started, please reach out to Product Support directly and include:

    Thanks again for taking the time to share this — we’ll keep watch for updates.

    Mariano Lampacrescia
    New Member
    Oct 9, 2025 9:49 PM UTC

    Still missing 

    Hefzy
    New Member
    Oct 9, 2025 10:16 PM UTC

    Still Missing 09.10.25