Skip to main content

Hello,

why when I use the Pen tool the curvy line is completelly blur? The dimension is not important is ALWAYS blurr.


Thank you so much for the support,

Federica

Hi @Federica4, Thank you for contacting us about this. I’ve tested the issue by creating a curve in a path on my end, but I was unable to replicate it.


To begin troubleshooting, could you please try the quick fix?:



  • Close any Figma tabs you’re not using

  • Browser: Force-quit and open Figma in a new browser window.

  • Desktop App: Force-quit the Figma Desktop app and restart it.


If the problem continues, it will be challenging to identify the cause without examining the file. Therefore, I suggest submitting a ticket at this link:

If the issue persists, I recommend submit a ticket from here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

When reaching out, please remember to include the following details:



  • Your Figma account email

  • Recording or Screenshots of the issue, capturing the full Figma screen

  • The URLs of the affected file and add support-share@figma.com as an editor of those files(this will not affect your billing)


I am grateful for your help and comprehension.

If anyone from our community has any additional suggestions or insights feel free to share here.


Thanks again for reaching out.


Reply