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Question

AI button is missing

  • November 16, 2024
  • 2 replies
  • 202 views

Elif_Tuna

Hi! I had the ai feature on my bar before but now it is missing, even though it is enabled on the settings. My plan is free btw. Is there anything I can do to get it back?

2 replies

  • Figmate
  • 1843 replies
  • November 18, 2024

Hi @Elif_Tuna, Thanks for reaching out about this.

To ensure there’s no confusion, the AI rollout is happening on a team-by-team basis.
I took a look at our system for you and noticed that there are some teams, and one of the teams already has access to AI capabilities, while others don’t seem to have access yet.

Could you please double-check a couple of things for us?:

  • Do you remember which team the file belonged to when you could see the AI feature?
  • Take a look at which team the file that’s missing the AI feature is under?

If you’re dealing with files from different teams, it might be the case that the team without the AI feature is still waiting for their turn in the rollout. Please kindly waiting for the rollout.

Moreover, drafts stored outside a team or organization are unable to utilize AI features. Hence, please make sure that the file is not in the Drafts to Move

In the meantime, you can find more details here: About Figma AI > Who can use Figma AI?

Thanks again for reaching out!


Elif_Tuna
  • Author
  • New Member
  • 2 replies
  • November 19, 2024

Hi!
Thanks for replying to me. This is interesting, I checked a file that is shared with me and it has the AI feature. None of the files I created have it.
I can’t remember where I saw the AI feature before but I am sure that it was a file that I’ve created.


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