코멘트 작성 시 오류 문제

Hey @lee_hi, thank you for reaching out! Unfortunately, we do not offer assistance in Korean yet, that’s why I am going to continue in English.

From my translation I’ve understand that your issue is that your cursor jumps to the front while you’re typing a comment.

Could you please share a screen recording of your issue?

Is this happening in the browser, desktop app or both?

Can you clear out the cache. Here are some information to troubleshoot: https://help.figma.com/hc/en-us/articles/360040523973-Troubleshooting-checklist 1

Also please try to force-quit and open Figma in a new browser window (or force-quit the Figma Desktop app and restart it.)

Please let me know if this resolves the issue, happy to help out further!

I’m korean and same issue occurs to me. See the example below.

example)
I’m typing comment. Suddenly the whole text gets doubled.
“@mention” becomes plain text.

This is a bug, contact support https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

지원팀에 몇번이고 문의를 넣었으나 답변조차 받지 못했습니다.

@lee_hi @wschoi

Please allow me to reply in English that is our supported language.

Thanks for flagging. In addition, I apologize for not involving our support team sooner.

Our engineering team is still investigating this issue. They’ve confirmed that this is a long standing issue. I want to be transparent with you that the bug you’ve reported might not have an immediate resolution. Due to its complexity and other priorities, it could take some time before we can address it.

While I can’t promise a quick fix, please know that our engineering team is aware of the issue and will work towards finding a solution in the future.

We appreciate your understanding and patience in this matter.

Toku

I have experienced the same issue. It’s been a persistent problem since I started using Figma three years ago, and even now with the introduction of UI3, the issue remains unresolved.

The problem occurs when I start writing slightly longer comments; the cursor moves to the back of the textarea, the entire text gets duplicated, or @mentions disappear due to some sort of reset. This issue significantly impacts our workflow.

Please resolve this as soon as possible. Figma is a paid software. Our company pays to use this service, and our designers, developers, and planners rely heavily on this comment feature to communicate. Do not disregard Korean users. We are paying customers who deserve proper service. You must have known that this issue has persisted for years.

Thanks for the comment. We shared your feedback with internal team. While we don’t have an exact timeline to provide on when you’ll see improvement, it’s on our radar for the future. Thanks for your patience.

same issue. This issue is aweful. please.

still not fixed shame

This issue is more serious than expected. Due to this bug, when leaving comments in Figma, I always have to write the text in Notepad first and then copy and paste it into Figma comments, which is really frustrating.