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Question

Gif suddenly stoped working in a prototype


Linor

Iā€™m experiencing a bug in presenting gif files in a prototype. it was working fine, but suddenly some of the gifs just stopped working when you play the prototype.

The gif is inside a component set, made of three variants that are changing after a delay: empty-gif-still image

When I play the prototype nothing is shown for a split second, and then it presents the image. ignoring the gif.

Is there something I can do?

Thanks!

This topic has been closed for comments

2 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • June 21, 2023

Hi @Linor I tested from my side with a component set comprised of three variants and the GIF played as expected after the delay interaction.

If you are still experiencing an issue I would suggest reaching out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to include a short video recreating the issue, include the links to the file, and share it with support-share@figma.com so they can take a closer look.


  • 0 replies
  • July 21, 2023

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